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ONE of the most horrible experiences I have ever had with an app !!! The customer service was not helpful at all , not only was my migration messed up but I've spent 2 days now trying to figure out everything that got messed up !!! I've lost time and money and all I get is the run around with them !!! DON'T MIGRATE TO THEM !!! They will mess up your entire store front !!!!! Can't get orders out, ...
Hi Rita's Unique Boutique,
Very sorry to hear about your experience, but thank you for taking the time to leave a comment, it's always helpful to hear feedback from merchants ...
Totally unimpressed. I have just reopened my store, replaced Oberlo with your app and need some information. Your so-called Help Centre is really the No Help Centre. Clicked on your email button - it should be labelled the No Email button. Tried the live chat button - I need to log into my Facebook account.... why? So, there is no way of contacting you. This is 2022, not 1922.
Hi there,
Thank you for your review, all feedback is important to us and we’re sorry to hear you’ve had such a frustrating experience.
As you can hopefully see from our other ...
BAD CUSTOMER SERVICES !!
I reach out to Dsers team via chat asking about how to set up the shipping method in Shopify store, 1 day gone by, the message has read but no one response anything, I noticed someone typing tho, then again no response what so ever.
Hi there ！ We are sorry that our service did not satisfy you. There might be a net connection issue happened. On our side the message seems to be sent out but actually it did ...
App is still in beta, buggy, needs some developing. Support is a bit immature and requires alot of effort to make them understand what your struggles are. Also they make their own conclusions before understanding the problem. I made screenshots and explain my issues, yet they still ask me to make videos of the problem. I never had to make a video my entire life about an issue when I am the ...
Hi there! We are sorry that you are experiencing issue on DSers and the solution we provided is not well organized in English which confused you.
Please check the explanation ...
Somehow someone elses shop who I don'T know showed up in my dsers account. And then all the orders went to someone elses aliepxress account. I can't even fulfill my orders and everything is mixed up. This is terrible.
Hola buenas tarde les escribo para comunicarle que estoy teniendo inconveniente para vincular dsers con aliexpress.. me sale un error me envia a alibaba. espero una repuesta pronta
Hi there,
Thank you for your review, all feedback is important to us and we’re sorry to hear you’ve had such a frustrating experience.
As you can hopefully see from our other ...
ES UNA MEMBRECIA TIENES QUE PAGAR Esta muy limitada y me dieron 14 días de prueba y tiene muy pocos productos dispositivo en el costo SI QUIERES MÁS PRODUCTOS TIENES QUE PAGAR MÁS Y MÁS NO ME GUSTO
Hi there,
Thank you for your review, all feedback is important to us and we’re sorry to hear you’ve had such a bad experience.
Please share more details of your issues with ...
Not getting free subscription ..
Hi there
Thank you so much for taking time to write this feedback to us.
Would you mind reaching out to us with more details about the situation? Any more light you could ...
As an enthusiastic e-commerce entrepreneur, I was initially drawn to the promise of simplification and efficiency that DSers-AliExpress boasted for my dropshipping business. However, my journey has been anything but beneficial, turning into a collection of challenges and disappointments that I need to share.
Deceptive Practices with Reviews: My first red flag was noticing that many positive ...
Hello!
Thank you for taking the time to write your review.
Please let me get back to you concerning each point you mentionned.
First off, please note that each review is ...
there is no basic filter to show out of stock products from ali, making this app fairly useless as now easy way to see or replace out of stock products. amazing that such basic functionality is missing
Hello Cheap Snow Gear,
Thank you for your suggestion and feedback.
We are working to implement new features after receiving the thoughts of merchants coming from Oberlo and ...