DSers‑AliExpress Dropshipping , 24,859件のレビュー

総合評価
5
評価レベルごとの件数
  • 評価の98%は5つ星です
  • 評価の1%は4つ星です
  • 評価の0%は3つ星です
  • 評価の0%は2つ星です
  • 評価の1%は1つ星です
2024年2月12日

Fantastic application with incredible customer support.
I spoke to Rena for some clarification, and she was helpful, courteous and solved my issues efficiently. Very fast support whenever we need it.
Very happy with my choice to use DSers.

Art Supply Canada
カナダ
アプリの使用期間:25日
DSersが返信しました 2024年2月16日

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

2024年1月28日

They are such so helpfull guys and apricate them for all helps and so gratfull service and good and fast i recomend the app thanks a lot and its so easy to fulfill the orders :)

thanks a lotttt

TheMiloTeddy
スペイン
アプリの使用期間:2ヶ月
DSersが返信しました 2024年1月30日

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

2023年12月15日

Support agent Chris was fast, friendly and knew the answer to my problem of the search function on the My Product and Import List pages not being able to find many of my products. The solution he offered the first time was correct: Clear the cache data in my browser. I did that and all is well. Thank you, Chris. I am relatively new to DSers and Shopify and over the past 4 months, I've had to chat with many support agents. Chris was the fastest and most helpful. I especially appreciate the ability to do online chat support, as this is critical to making sure my customers don't have a problem with my store. Unfortunately, many other agents don't know their own product, as I have been given inaccurate and flat out wrong answers. Overall, DSers has been improving their product so it is less problematic.

athomeinnovations
アメリカ合衆国
アプリの使用期間:8ヶ月
DSersが返信しました 2023年12月17日

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

2024年3月29日

Very helpful and nice. Good support!

Babyskatten
スウェーデン
アプリの使用期間:2ヶ月
DSersが返信しました 2024年3月31日

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

2024年4月8日

Great costumer service. Easy to operate interface. Love it. Thanks Selena and Chrissy.

Eklipse
メキシコ
アプリの使用期間:2ヶ月
DSersが返信しました 2024年4月9日

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

2024年1月10日

Eden was so amazing she had the best customer service and helped me fulfill my first order ever! Spent almost 2 hours going through everything step by step and was super patient.

Astro Nebula
アメリカ合衆国
アプリの使用期間:約2ヶ月
DSersが返信しました 2024年1月15日

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

2024年3月24日

Very nice, fast and professional service, thank you!:)

Modelautofun
リトアニア
アプリの使用期間:10日
DSersが返信しました 2024年3月25日

Hi,

We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers!

DSers Team

2024年1月22日

Very useful to be able to talk to someone instantly if any issues arise, i spoke with Isak who helped me instantly to resolve my issue. Thank you Isak for your 5* Service

My Cosy Cub
イギリス
アプリの使用期間:約2ヶ月
2024年2月10日

Eden was so responsive and quick, I am glad for solving my problem with importing items, thank you a lot!

Auratrium
カザフスタン
アプリの使用期間:約2ヶ月
DSersが返信しました 2024年2月11日

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

2024年4月24日

100% helpful and quick reply! nice work!

AuroraWave Glow
カナダ
アプリの使用期間:約1ヶ月
DSersが返信しました 2024年4月27日

Hi,

We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers!

DSers Team