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The person I talked to was very knowledgeable and kind. They listened carefully to my concerns and explained everything clearly. I was impressed by how quickly they fixed my issue and how much they seemed to care.
Overall, my experience with DSER’s customer service was excellent. It’s rare to find a company that is both quick and helpful. I highly recommend DSER for their amazing support team and great service.
Hi,
We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!
DSers Team
Blanca was amazing, very helpful and patient with me navigating me through my Shopify store
DSers is good, I enjoy their service but some things were confusing at first.
Thankfully they have AMAZING support right via messenger, a special big thank you to Olivia who not only quickly and effectively helped me resolve my issue but also made me feel understood and prioritized.
She helped me feel way more confident using their service knowing help is just a message away <3
Hi there!
Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.
DSers team
DSers is an amazing app, I have been using it for about a year now and it's excellent. The customer service is brilliant and very helpful. They have fast response times and are very understanding.
Hi,
We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!
DSers Team
I had an issue with my account, and the support team helped me perfectly. I especially want to thank Rin, who was very attentive and resolved my situation quickly and efficiently. Excellent service, highly recommended.
Hi there,
Thank you for your kind words! We’re so happy to hear that Rin was able to assist you quickly and efficiently. Your satisfaction is our priority, and we truly appreciate your recommendation. 😊
If you ever need further help, don’t hesitate to reach out—we’re always here for you!
DSers Team
Maria provide excellent service helping me to access my account on DSers-Aliexpress. I recommend her assistance highly. Thank you. Alicia M
Hi,
We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!
DSers Team
I want to share my appreciation for Sandy from DSers customer service. Sandy provided exceptional support, resolved my issue promptly, and made the process smooth and hassle-free. Thank you for such excellent service
Hi,
Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!
DSers Team
Selena was very helpful and patient with me and has help me with my inquires. I love that they provided a real time support which is amazing. Cheers!
Hi there,
Thank you for your kind words! We’re so happy to hear that Selena was helpful and patient in assisting you with your inquiries. We’re proud to provide real-time support to ensure the best experience for our users!
If you ever need help again, don’t hesitate to reach out—we’re always here for you.
DSers Team
I was not able to get onto the app. But after getting help on message center i managed to get help and up and running. Thank you Rfimp for helping me today!
Hello!
Thank you so much for leaving a review! We’re thrilled to hear that Rfimp could assist you today. Our customer service team is always here to provide helpful and responsive support whenever you need it.
Feel free to reach out to us anytime if you need further assistance. We're always happy to help!
DSers Team
I had an issue with my shopify store showing my products as "sold out" and the support team took great care of me! they already knew exactly what was going on and how to fix it, they were very kind and walked me through step by step to solve the problem. amazing service
Hi,
We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!
DSers Team