レビュー (31,735)

総合評価
5
評価レベルごとの件数
  • 評価の98%は5つ星です
  • 評価の1%は4つ星です
  • 評価の0%は3つ星です
  • 評価の0%は2つ星です
  • 評価の1%は1つ星です
2025年1月2日

The person I talked to was very knowledgeable and kind. They listened carefully to my concerns and explained everything clearly. I was impressed by how quickly they fixed my issue and how much they seemed to care.

Overall, my experience with DSER’s customer service was excellent. It’s rare to find a company that is both quick and helpful. I highly recommend DSER for their amazing support team and great service.

4EverCalm
アメリカ合衆国
アプリの使用期間:4ヶ月
DSersが返信しました 2025年1月6日

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

2025年2月28日

Blanca was amazing, very helpful and patient with me navigating me through my Shopify store

Sleek N Chic Boutique
アメリカ合衆国
アプリの使用期間:約1年
2024年11月27日

DSers is good, I enjoy their service but some things were confusing at first.

Thankfully they have AMAZING support right via messenger, a special big thank you to Olivia who not only quickly and effectively helped me resolve my issue but also made me feel understood and prioritized.

She helped me feel way more confident using their service knowing help is just a message away <3

WanderChics
マルタ
アプリの使用期間:5ヶ月
DSersが返信しました 2024年11月28日

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

2025年1月5日

DSers is an amazing app, I have been using it for about a year now and it's excellent. The customer service is brilliant and very helpful. They have fast response times and are very understanding.

Tranquil Living
イギリス
アプリの使用期間:約1年
DSersが返信しました 2025年1月13日

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

2025年2月12日

I had an issue with my account, and the support team helped me perfectly. I especially want to thank Rin, who was very attentive and resolved my situation quickly and efficiently. Excellent service, highly recommended.

Galanni
メキシコ
アプリの使用期間:3ヶ月
DSersが返信しました 2025年2月20日

Hi there,

Thank you for your kind words! We’re so happy to hear that Rin was able to assist you quickly and efficiently. Your satisfaction is our priority, and we truly appreciate your recommendation. 😊

If you ever need further help, don’t hesitate to reach out—we’re always here for you!

DSers Team

2025年1月25日

Maria provide excellent service helping me to access my account on DSers-Aliexpress. I recommend her assistance highly. Thank you. Alicia M

healthtrackerproducts.com
アメリカ合衆国
アプリの使用期間:10ヶ月
DSersが返信しました 2025年1月27日

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

2024年12月10日

I want to share my appreciation for Sandy from DSers customer service. Sandy provided exceptional support, resolved my issue promptly, and made the process smooth and hassle-free. Thank you for such excellent service

MOMSTAG
アメリカ合衆国
アプリの使用期間:約1年
DSersが返信しました 2024年12月12日

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

2025年2月6日

Selena was very helpful and patient with me and has help me with my inquires. I love that they provided a real time support which is amazing. Cheers!

Attere
アメリカ合衆国
アプリの使用期間:5ヶ月
DSersが返信しました 2025年2月13日

Hi there,

Thank you for your kind words! We’re so happy to hear that Selena was helpful and patient in assisting you with your inquiries. We’re proud to provide real-time support to ensure the best experience for our users!

If you ever need help again, don’t hesitate to reach out—we’re always here for you.

DSers Team

2025年2月25日

I was not able to get onto the app. But after getting help on message center i managed to get help and up and running. Thank you Rfimp for helping me today!

Chuzhao Camera
日本
アプリの使用期間:3ヶ月
DSersが返信しました 2025年2月27日

Hello!

Thank you so much for leaving a review! We’re thrilled to hear that Rfimp could assist you today. Our customer service team is always here to provide helpful and responsive support whenever you need it.

Feel free to reach out to us anytime if you need further assistance. We're always happy to help!

DSers Team

2024年12月17日

I had an issue with my shopify store showing my products as "sold out" and the support team took great care of me! they already knew exactly what was going on and how to fix it, they were very kind and walked me through step by step to solve the problem. amazing service

The Magic Pillowcase
アメリカ合衆国
アプリの使用期間:2ヶ月
DSersが返信しました 2024年12月23日

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team