レビュー (31,728)

総合評価
5
評価レベルごとの件数
  • 評価の98%は5つ星です
  • 評価の1%は4つ星です
  • 評価の0%は3つ星です
  • 評価の0%は2つ星です
  • 評価の1%は1つ星です
2020年7月22日

I been waiting over 1 hour cannot get a customer services rep to even answer my questions. They said they sent me a email but nothing showed up.

LaTae's Boutique
アメリカ合衆国
アプリの使用期間:42分
DSersが返信しました 2020年7月22日

Hi there LaTae's Boutique team. Sorry that you did not get support in time. Support team works during 7:00 am to 00:00 am UTC+8. If you contacted us during our resting time, we will get back to you as soon as we can once we get back to work. Please let us know your email address so that we can check it out for you. Look forward to your contact. Nice dropshipping with Shopify and DSers.

2020年1月2日

NOT user friendly! This app is just a waste of time, app not recommendable. I uninstalled the app right away.

Swarovkies
フィリピン
アプリの使用期間:7分
DSersが返信しました 2020年1月2日

Hi, we are sorry that you are facing issues. We accessed to your account but didn't find any potential issue. We provide free online customer service to help you out. Please feel free to contact. Any detailed information would be very helpful for us to improve.

2020年2月16日

horrível! sistema nestes 3 dias com problemas e ninguém faz nada e tive que criar esta loja para revisar!

LightKirad-note
日本
アプリの使用期間:2分
DSersが返信しました 2020年2月17日

Hi there! Sorry that you are having issue with DSers. There is some bugs with Messenger recently. If you do not get replied from our support, please contact support@dserspro.com to give us a feedback. Hope it's helpful to you.

2024年11月2日

Veroqua
アメリカ合衆国
アプリの使用期間:約1時間
DSersが返信しました 2024年11月3日

Hi there,

Thank you for your review, all feedback is important to u.

As you can hopefully see from our other reviews, your situation is the exception and far from our usual high standards. This makes us all the more keen to make sure this gets resolved and doesn’t happen again.

Please drop our customer services team a message via on any below methods

Here is the email address & official messenger link of DSers customer service
support@dserspro.com
https://www.messenger.com/t/DSersOfficial

DSers Team

2024年9月10日

CuppyLamp
リトアニア
アプリの使用期間:14日
DSersが返信しました 2024年9月11日

Hello,

Thank you for your rating.
Please feel free to share any thoughts you may have on how we can improve.
We are always happy to hear new suggestions,

Here is the email address & official messenger link
support@dserspro.com
https://www.messenger.com/t/DSersOfficial

DSers team

2024年1月13日

EleksTube IPS Global by EleksMaker
日本
アプリの使用期間:20日
DSersが返信しました 2024年1月16日

Hi there
Thank you so much for taking the time to leave this rating.

Would you mind reaching out to us with more details about the situation? Any more light you could share on what happened and would help us to find the right solution moving forward.

Here is the email address & official messenger link
support@dserspro.com
https://www.messenger.com/t/DSersOfficial

DSers team

2023年9月10日

RAUBOO
アルメニア
アプリの使用期間:1日
DSersが返信しました 2023年9月11日

Hello,

Thank you for leaving us a rating.
We would appreciate it if you could give us some details and tell us what we should change or improve according to you. Any more light you could share on what happened and would help us to find the right solution moving forward.

Here is the email address & official messenger link
support@dserspro.com
https://www.messenger.com/t/DSersOfficial

DSers team