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Celia was so amazing, helped me fix my issue instantly and made infographics to walk me through step by step in mapping a product. Fulfilled my first ever order with her, 10000/10 stars!!
Hi,
Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!
DSers Team
Today, the Dsers buttons were not displayed on my AliExpress and Temu, and my attempts to fix it myself were unsuccessful. I contacted support and Krystal responded. My problem was resolved in 1 minute, thanks to the quick response of the service and the efforts of Krystal. Thanks a lot. I love Dsers
Hi,
We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!
DSers Team
Sandy is the sweetest , shes so professional and is super helpful ! thank you dsers!!!!! would tottally recomendddddd !!!!!!!!
Hi,
We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!
DSers Team
Parabéns a plataforma Dsers, vocês dão um show no quesito Atendimento ao Cliente. Por meio da Sandy, consegui solucionar um problema técnico que sem ela não teria como resolver. Foi extremamente cuidadosa, atenta, segura e sobre fazer as perguntas certas para chegar à solução. Parabéns Dser, parabéns Sandy e obrigado!
Hi,
We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!
DSers Team
Spoke with Luna, who was very helpful in helping me in a timely and professional manner to address some urgent shipping issues that
I was having.
Hello there!
Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!
DSers Team
Luna was very fast and amazing to work with. She solved two problems in less than 5 minutes. DSers has been fantastic to work with.
Hi,
We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!
DSers Team
Been using DSers for only a short time, but have got my first order and needed some help. Holly was amazing and helped me figure everything out and have things running extra smooth! Thank you so much Holly!!
Hello there!
Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!
DSers Team
I dealt with Sandy and she was absolutely brilliant, and had so much patience considering i was having a lot of computer problems. If the rest of the team have 50% of her customer service ability, they will also be amazing!!! no question do i recommend them....
Hi there!
Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there
DSers team
Villanelle helped me a lot and quickly, I thank her very much
Hi there!
Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.
DSers team
"I received excellent customer support while importing all my products into my account. A big thank you to Vivian for providing such helpful guidance on how to start dropshipping with DSers. I'm really happy with the service, and the app is easy to use!"
Hi,
We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!
DSers Team