レビュー (30,368)

総合評価
5
評価レベルごとの件数
  • 評価の98%は5つ星です
  • 評価の1%は4つ星です
  • 評価の0%は3つ星です
  • 評価の0%は2つ星です
  • 評価の1%は1つ星です
2024年8月30日

I had problem with out-of-stock on my store. I contacted Dser to ask support and a staff named "Vivian" promptly gave me useful instructions with clear screenshots and videos. I managed to solve the problem quickly.

I'm happy with customer service from DSer and thanks again Vivian.

MyCoolThing
オーストラリア
アプリの使用期間:3ヶ月
DSersが返信しました 2024年9月1日

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

2024年8月21日

I had a great and helpful experience with Lydia resolving my problem. She was prompt to solve my issue in a kind and smooth way. Highly recommend Dsers for the amazing customer service. Thank you Lydia for your great service!!

1000/10

Grosse Hundewelt
ドイツ
アプリの使用期間:5ヶ月
DSersが返信しました 2024年8月22日

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

2024年8月27日

I am very satisfied with your service

Homesier
ジョージア
アプリの使用期間:3ヶ月
DSersが返信しました 2024年8月28日

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

2024年9月13日

Villanelle is knowledgeable, patient, helpful, and kind! Thank you, Villanelle!

My Store
アメリカ合衆国
アプリの使用期間:約1ヶ月
DSersが返信しました 2024年9月17日

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

2024年10月3日

**Review: Exceptional Customer Support! ⭐⭐⭐⭐⭐**

I recently had the pleasure of interacting with the customer support team, and I can confidently say it was one of the best experiences I've ever had! From the moment I reached out, their response was incredibly quick—no waiting in long queues or frustrating hold times.

The representative was not only prompt but also remarkably helpful. They took the time to listen to my concerns and provided detailed answers to all my questions. Their knowledge of the product was impressive, and I felt reassured that I was getting accurate information.

What stood out the most was their precision. Every solution they offered was clear and actionable, making it easy for me to follow through. I left the conversation feeling fully supported and well-informed.

Overall, this customer support experience exceeded my expectations. If you're looking for a team that values your time and provides top-notch assistance, look no further. Highly recommend giving them a try!

Bumbledor
スロバキア
アプリの使用期間:19日
DSersが返信しました 2024年10月10日

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

2024年9月5日

I spoke with Vivian and she was very patient and great customer service. Thats a great asset to your company.

DavesTrendyLuxe
アメリカ合衆国
アプリの使用期間:約2ヶ月
DSersが返信しました 2024年9月8日

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

2024年8月23日

truly amazing service, responded to the email fastly and made me feel smart again

Shopping on Earth Made Easy
アメリカ合衆国
アプリの使用期間:5ヶ月
DSersが返信しました 2024年8月25日

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

2024年9月5日

I had a small problem. but thanks to Selena we solve the problem very quickly and I am very satisfied

Harmony Rhythm
スウェーデン
アプリの使用期間:約2ヶ月
DSersが返信しました 2024年9月8日

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

2024年9月5日

Great communication

FurandFrolics
ナイジェリア
アプリの使用期間:約2ヶ月
DSersが返信しました 2024年9月8日

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

2024年10月7日

Je tiens à exprimer ma gratitude envers l'agent qui m'a aidé sur l'application DSers. C'est génial d'avoir eu affaire à une personne réelle et non à un robot ! Son assistance a été rapide et efficace, et j'ai été très satisfaite de la qualité du service. Merci pour votre professionnalisme et votre disponibilité !

Bébé En Voyage
カナダ
アプリの使用期間:16日
DSersが返信しました 2024年10月10日

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team