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I was able to reset my currency back to the right one with help from our lovely Dsers staff Krystal. I was panicking so much but it's all good now because Krystal is a legend!
Hi,
We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!
DSers Team
Vivian was awesome. Helped me with my order issue and solved it within a fast time. Fast responding too. Great service and honestly made my new years day :) She is great, cheers!!!!
Hello there!
Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!
DSers Team
DSers is an excellent platform for streamlining AliExpress order fulfillment. It offers bulk ordering, auto order tracking, and seamless Shopify integration, saving me a lot of time.
A special shoutout to Neva from the support team! She was incredibly helpful, responding quickly and guiding me step by step to resolve my issue efficiently.
Highly recommend DSers for dropshipping, and kudos to Neva for her outstanding support!
Hello,
Thank you so much for leaving such a wonderful review! We are thrilled to hear that DSers has been a game-changer for your order fulfillment process. It's great to know that Neva was able to provide you with excellent support and guide you through the issue efficiently.
If you need any further assistance in the future, don't hesitate to reach out to us. We're always here to help!
DSers Team
Esfania is one of the best supporters I have ever met. nEsfania spent 2 hrs helping me with an issue that I could not find the solution from online. I made a few mistakes on the way and Esfania was very patient with me. Esfania also has a quick response time. Overall I rate 10/10
Hi,
We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!
DSers Team
Adele at Dsers was great in help me with on-boarding and first usage of the Dsers, I had almost given up and wanted to switch to another solution as I was not able to use it properly. He helped me understand Dsers fully and how to use different features.
Hi there!
Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there
DSers team
The app is good but there are alot of moving parts and at times it is difficult to use. But the support is what makes this service so great. I spoke with Sherry today and she is by far the most professional service representative I have ever dealt with. She took me step by step and had screenshots to guide me the whole way. I was breifly called away from my desk but she waited patinetly until I returned. My entire problem was fixed in the matter of minutes. Very impressive service.
Hi there!
Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there
DSers team
Such A great experience with the fastest Customer Services by Vivian. I got a problem related Dsers and Vivian solved it very quickly in less then 2 Minutes . Thank You Vivian
Hi,
We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!
DSers Team
I had a consultation on DSers, and Neva was incredibly professional, quick, and efficient at all times. Her attention was kind and clear, patiently resolving my questions and providing an excellent service experience. DSers definitely has a great team, and Neva is a perfect example of that. Thank you so much!
Hi there!
Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there
DSers team
I would recommend Dsers to any dropshipper as they have all the essential and more features to run the business , even i beginner can easily learn like me started from scratch and customer support always there to follow you step by step! Amazing app, friendly user features, friendly customer support, all good!
Hi,
We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!
DSers Team
needed help with fulfilling my orders because of some errors so I reached out to Blanca and my problems got solved in just minutes. Thanks Blanca!
Hi,
Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!
DSers Team