レビュー (30,294)

総合評価
5
評価レベルごとの件数
  • 評価の98%は5つ星です
  • 評価の1%は4つ星です
  • 評価の0%は3つ星です
  • 評価の0%は2つ星です
  • 評価の1%は1つ星です
2024年8月28日

Honestly, Dsers always seemed a bit overwhelming however I contacted support and was connected with Maria. SHe was fantastic she answered all of my questions, as I needed to connect my Tiktok Shop US and import products correctly (tiktok is very picky) she helped me through each step and was very patient and informative. She is the reason I decided to stick with Dsers instead of any other app and I tried many other prior to this.

A Hundred Ways
アメリカ合衆国
アプリの使用期間:7ヶ月
DSersが返信しました 2024年8月29日

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

2024年10月25日

My first DSer support chat and Villanelle was amazing! It was so nice to feel like there was an real person on the other end. Villanelle, helped with my issue of a payment going through and took the time to walk me through a little "Training" giving extra info to help me understand the Process! What a surprising 1st support experience! Two Thubs up for Villanelle :)

Me & My 3 Boys
アメリカ合衆国
アプリの使用期間:12日
DSersが返信しました 2024年10月27日

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

2024年10月29日

fast and great communication. Fixed my problem in 5 minutes. quicker action than most customer service chats. Thank you.

WhatTheGadgets
オーストラリア
アプリの使用期間:約1年
DSersが返信しました 2024年10月30日

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

2024年10月2日

I want to give a special thanks to Olivia for the excellent assistance I received at Dsers. She was incredibly helpful and responded quickly, which made all the difference. In just a few minutes, my issue was resolved! Additionally, Olivia explained everything clearly and in detail, making the process much easier. It's great to encounter such dedicated and efficient professionals

Lulladream
オーストラリア
アプリの使用期間:約2ヶ月
DSersが返信しました 2024年10月10日

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

2024年9月21日

My agent Maria she was very friendly, politely and very helpful, giving me a lot useful information on my very first order.
Highly recommend the other merchant should use Dser, as they've got excellent customer service.

Boi Boi Baby House
オーストラリア
アプリの使用期間:約2ヶ月
DSersが返信しました 2024年10月7日

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

2024年8月29日

I was very please with the quick service from Wendy at Dsers, answered all my questions in a clear way with screenshots to help me and solved my problem, I am very happy to be with Dsers.

TulleLux Bridal Crowns & Accessories
アメリカ合衆国
アプリの使用期間:2年以上
DSersが返信しました 2024年9月1日

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

2024年11月11日

Very good app and very good help center especially from Rin! The support was very good and everything was easily understood after his help!

Gents Stylish
ギリシャ
アプリの使用期間:6ヶ月
DSersが返信しました 2024年11月13日

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

2024年10月13日

I’m truly happy to be working at DSers Setup! The customer service is excellent, very friendly, and helpful. The processes are extremely easy and quickly resolved. When there’s an issue, they provide an immediate solution and are incredibly fast. Thanks to customer service for all this amazing support!

Poedagar watches
イタリア
アプリの使用期間:約1ヶ月
DSersが返信しました 2024年10月15日

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

2024年9月28日

Wendy was extremely helpful! I needed assistance on a Saturday morning with an out of stock product someone had ordered and its shipping profile to Sweden. She helped me map a product that was out of stock and even provided a tutorial video to illustrate the correct method. LOVED the DSers-AliExpress Dropshipping assistance. Thank you!!!

Sunday Icon
アメリカ合衆国
アプリの使用期間:4ヶ月
DSersが返信しました 2024年10月8日

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

2024年10月5日

Villanelle was a great help and made the process of fixing my store very easy.

Out Came the Sun
アメリカ合衆国
アプリの使用期間:約2年
DSersが返信しました 2024年10月10日

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team