レビュー (29,870)

総合評価
5
評価レベルごとの件数
  • 評価の98%は5つ星です
  • 評価の1%は4つ星です
  • 評価の0%は3つ星です
  • 評価の0%は2つ星です
  • 評価の1%は1つ星です
2024年10月21日

The service I received was effective and straight to the point.

Marie's Style
アメリカ合衆国
アプリの使用期間:9ヶ月
DSersが返信しました 2024年10月22日

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

2024年9月4日

Hi there
This is Villanelle from the customer service team.
Glad to assist you today.

They was very helpful and knowledgeable about what I needed to do. And let's not forget patient.

ElKari Brands
アメリカ合衆国
アプリの使用期間:12ヶ月
DSersが返信しました 2024年9月8日

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

2024年10月30日

Lucy was great. Was able to help me with everything I needed. No hassle and was really quick. If I have any issues in future I hope to get Lucy again.

FurLuxeFinds
イギリス
アプリの使用期間:約2ヶ月
DSersが返信しました 2024年10月31日

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

2024年8月26日

I’m very happy with customer service, specifically with Chrissy! Chrissy helped me super fast to resolve the issues I needed resolved. Very professional, kind and effective
Thanks again Chrissy

Naka
オーストラリア
アプリの使用期間:8ヶ月
DSersが返信しました 2024年8月27日

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

2024年10月22日

I encountered some issues with my order, which showed as unfulfilled on the Shopify store despite my payment being processed. Fortunately, I reached out to DSers and connected with Zoe. She promptly investigated my situation and confirmed that my order was indeed paid and simply awaiting shipment. Her communication was exceptional, and it was clear she is passionate about her work. I'm grateful for her assistance and wish her all the best!

VeloxDrop
アメリカ合衆国
アプリの使用期間:約2ヶ月
DSersが返信しました 2024年10月24日

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

2024年9月15日

I had problem with placing one order and colleen fron Dsers support team really helped me fix my issue,
Thanks a lot for the help

EmporiumPrime.ca
カナダ
アプリの使用期間:4ヶ月
DSersが返信しました 2024年9月17日

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

2024年9月7日

Customer Service was amazing. I had a problem filling an order that would not map and CHAT help stayed with me until problem was resolved. GREAT HELP..!

The24hrStore
アメリカ合衆国
アプリの使用期間:6ヶ月
DSersが返信しました 2024年9月9日

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

2024年9月4日

Top tier support! I was facing issues with my account in AliExpress but Zico with their support team was very helpful and responded within minutes! They helped me to find a solution to my problem fairly quickly and I am very satisfied with the platform thanks to Zico’s help!

Ete Vogue
アメリカ合衆国
アプリの使用期間:5ヶ月
DSersが返信しました 2024年9月5日

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

2024年10月9日

Sandy Was awesome. Very detailed in how she walked me through and fixing my mapping issue!

Skylineoutdoors
アメリカ合衆国
アプリの使用期間:約2年
DSersが返信しました 2024年10月15日




Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

2024年10月29日

I had a question about updating my SKU's in DSER's. My online rep Chrissy was a tremendous help in assisting me. She provided me with snippets of the steps I needed to take and also clarified other shipping information. It was a great experience.

SoVau
アメリカ合衆国
アプリの使用期間:約2ヶ月
DSersが返信しました 2024年10月31日

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team