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Selena was very kind and patient as I obviously had no clue what I was doing. She walked me through it step by step and even gave me screen shots to show me:)
Hi,
We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!
DSers Team
Sandy was my advisor and she was a great help. It was my first order and I needed a lot of assistance. But it went well and Sandy was outstanding, not to mention very, very patient. ⭐️⭐️⭐️⭐️⭐️
Hi,
We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!
DSers Team
Olivia has been very helpful, she guided me nicely and made sure I understood my issues properly. Even though my issue didn't get fixed yet due to processing time but Olivia has a great patience, she explained how fix my issues later in full detail. a very great customer service! Keep up the good work Olivia :)
Hi there!
Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there
DSers team
I am incredibly grateful for Luna amazing assistance! She went above and beyond to help me with every detail, always responding quickly and with great patience. Her expertise and support made a huge difference, and I couldn’t have asked for a better experience. I highly recommend Luna to anyone needing reliable, dedicated, and genuinely helpful service!
Hi,
We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!
DSers Team
Vivian from Customer support helped me with my fufillment issues in 5 minutes super helpfull ! also took care of a few bugs i was back in business in under 10 minutes. Customer support is truly wonderfull
Hi there!
Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there
DSers team
Isak at support did an amazing job, very quick and fast when answering my questions and did a great job with step by step screens shots wow! amazing guy and service!
Hi,
We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!
DSers Team
Sure! Here’s a review for you:
I had a great experience with Dsers’ agent. The response time was excellent, which made the entire process smooth and efficient. Highly recommend their service for anyone looking for prompt and helpful support!
Hi there!
Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there
DSers team
Raphael from DSers - Exceptional Service and Support! ⭐⭐⭐⭐⭐
I recently had the pleasure of working with Raphael from DSers, and I cannot recommend him highly enough! From the moment I reached out, Raphael was incredibly attentive, professional, and knowledgeable. He took the time to understand my needs and offered clear, step-by-step guidance that made the entire process smooth and efficient.
Raphael's expertise in the platform is evident, and he went above and beyond to ensure all my questions were answered. Whether it was troubleshooting an issue or providing tips to optimize my workflow, his solutions were always spot-on. I truly appreciated his patience and dedication to making sure everything was running perfectly.
If you're looking for someone who is not only skilled but also genuinely cares about customer success, Raphael is your go-to person. Thank you so much, Raphael, for your outstanding service! DSers is lucky to have you on their team.
Highly recommend!
Hi,
We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!
DSers Team
I liked this service, it is easy to work with and the interface is not complicated. And when I had questions, I turned to support, the consultant Celia helped me solve my question very quickly and professionally, she was attentive and I received a solution very quickly, Thank you
Hi,
Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!
DSers Team
Today, I worked with Vivian on my shipping issues. OMG, I'm absolutely blown away with the amount of information and assistance. When you are starting something new, there's nothing like professional, courteous assistance when your back is against the wall. Vivian makes DSers look good! Thank you again!
Hi there!
Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.
DSers team