レビュー (31,741)

総合評価
5
評価レベルごとの件数
  • 評価の98%は5つ星です
  • 評価の1%は4つ星です
  • 評価の0%は3つ星です
  • 評価の0%は2つ星です
  • 評価の1%は1つ星です
2024年12月16日

Checking with DSERS live help is really helping I talk to Chloe and she was a great help and got me information that I needed. thank you Chloe

thetrailbackpack
アメリカ合衆国
アプリの使用期間:2年弱
DSersが返信しました 2024年12月23日

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

2025年2月16日

Good custumer service. After I asked to help me with app they sorted my problem in few minutes. amazing

DivaTelly
リトアニア
アプリの使用期間:3ヶ月
DSersが返信しました 2025年2月20日

Hello!

Thank you for your kind words! We're so happy to hear that our customer service team was able to quickly resolve your issue. Providing fast and efficient support is what we aim for, and we're glad you had a great experience!

Feel free to contact us again if you need further assistance. We're always here to help!

DSers Team

2025年1月15日

I am a rookie in this space, I waited too long to process my client's order. It was cancelled. I connected with Fiona in Ali Express, she was understanding, knowledgeable, and patient with me. Fiona helped me to understand the process and directed me in the right direction. As far as I am concerned, she is a STAR, good job Fiona!!!

Finery Squared
アメリカ合衆国
アプリの使用期間:4ヶ月
DSersが返信しました 2025年1月20日

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

2025年1月31日

Had a very great Experience with Sandy. Got all the answers needed.

Four Paws Deals
カナダ
アプリの使用期間:11ヶ月
DSersが返信しました 2025年2月5日



Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

2024年12月19日

Thank you to Chrissy for the valuable assistance in processing my orders. Thanks to their responsiveness and attentive listening, my orders, which were previously failed, were quickly resolved.

I am truly grateful for their professionalism and efficiency. It’s a real pleasure to work with someone so responsive and attentive!

Thanks again for your support, and see you soon!

Best regards

Bivouacamp
フランス
アプリの使用期間:7ヶ月
DSersが返信しました 2024年12月23日

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

2024年12月7日

I needed help with an order that was not completed because of some error in the customer ID and Vivian helped me get the order done and was really quick to solve the problem. Thank you so much Vivian!

The Dinokids
オーストラリア
アプリの使用期間:4ヶ月
DSersが返信しました 2024年12月9日

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

2025年1月5日

Always have the best help here, and very quick and efficient. Fiona was very nice and a great help to me and my store.

Elevate
カナダ
アプリの使用期間:5ヶ月
DSersが返信しました 2025年1月13日

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

2024年12月2日

I had an good customer service experience. Rita was helpful and answered all my questions and patiently helped me navigate things I was having trouble with so make sure we could get to a solution that worked well.

MAHO
アメリカ合衆国
アプリの使用期間:2ヶ月
DSersが返信しました 2024年12月3日

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

2024年11月29日

It was a pleasure working with Esfania today. While I was off on a rabbit hole, the information I needed was right before my eyes in the order of details. Esfania helped and showed a tremendous amount of patience in helping me, especially during this fourth quarter. Ali Express has a good employee with Esfania. Thank you very much!

Savvy Shopper Wellness
アメリカ合衆国
アプリの使用期間:4ヶ月
DSersが返信しました 2024年12月1日

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

2025年1月26日

Great and fast support! Can Help you with any thing! Zoe is the best when it comes to support!

Nestelier
スウェーデン
アプリの使用期間:4ヶ月
DSersが返信しました 2025年1月30日

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team