DSers‑AliExpress Dropshipping , 24,720件のレビュー
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I was wondering how to fulfill my order on Dsers and contact the support line got Sherry. Really helpful, patient and understand easly what I need exactly. I am so happy. Thank you for your support and time.
Hello there!
Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!
DSers Team
Selena was very helpful to me. I did not know how to unlink my shopify store and how to downgrade my Dsers. She patiently helped me through the entire process. Her customer service was amazing.
Hi,
We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!
DSers Team
Fast and efficient assistance by LUCY! She explained how the app works and helps me to understand it easily. Thank you again LUCY!
Hi,
We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!
DSers Team
Amazed by quick help with customer service especially from "Sherry", truly fast and helpful fellow who know his stuff and qucikly solved my query in a minutes. thanks again. Five stars
Hi,
We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!
DSers Team
Great assistance and manners from Holly. She gave me clear instructions on how to map products and provided me with great screenshots which highlights the exact buttons to press and together we fixed the problem in no time. Thank a lot Holly!
Hi,
Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!
DSers Team
He was quick to reply and explained things I didn't understand, including pictures!
thank you!
Hello there!
Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!
DSers Team
I encountered a significant issue with my DSers shipping information, but fortunately, Irene stepped in and guided me through the solution effortlessly. She not only clarified the process using images but also responded promptly, making the entire experience smooth and efficient. A big thank you to Irene for her great assistance.
Hi there!
Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there
DSers team
Dser Dropshipping's chat support, spearheaded by the friendly and knowledgeable agent Isla, ensures entrepreneurs receive personalized assistance promptly. With Isla's expertise and dedication, users can confidently navigate any challenges or queries they encounter, enhancing their overall dropshipping experience. Trust in Isla and the Dser team to provide reliable support as you navigate the complexities of the e-commerce realm.
Hi,
We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!
DSers Team
Isla was very patient and helpful in assisting me in resolving a shipping error i was having that prevented me to fulfill orders. After that was resolved the order failed and my account was blocked. She then assisted me in linking the new account that I created and so I was able to fulfill my order. THANKS ALOT ISLA YOU WERE SUPERB!!!!!!!
Hi,
Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!
DSers Team
I thought I had an issue with a payment. Aimee was very quick to look into the issue, and she was incredibly kind. I love the 24/7 live chat that is available to help me serve my customers quickly and efficiently. Thanks, Aimee!
Once again, I find myself needing helping with a technical issue. Ralla graciously manually fixed the issue, and I was back to business in a matter of minutes. Love the Customer Service provided!
Hi,
We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!
DSers Team