レビュー (31,754)

総合評価
5
評価レベルごとの件数
  • 評価の98%は5つ星です
  • 評価の1%は4つ星です
  • 評価の0%は3つ星です
  • 評価の0%は2つ星です
  • 評価の1%は1つ星です
2025年1月6日

I had an issue accessing my AliExpress account and reached out for help. The support team was incredibly helpful and patient throughout the process. They guided me step-by-step to resolve the issue quickly. I'm truly impressed with their professionalism and efficiency. Thank you for making this experience stress-free!

ZYRABOX
カナダ
アプリの使用期間:2ヶ月
DSersが返信しました 2025年1月13日

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

2025年1月12日

Thanks to Luna for her quick answer, I had a response within 1 minute which is exceptional, plus she was able to answer all my questions very well and solved my problem, thanks again to her.

AnimeVibe Shop
フランス
アプリの使用期間:3ヶ月
DSersが返信しました 2025年1月20日

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

2024年12月10日

Sandy from the DSERs team was extremely helpful, working on her end and guiding me through the errors that I was facing. I love the DSERS team app and having a 24/7 live chat is such an amazing add to my store! I Thank you SANDY!

Rob Steins
アメリカ合衆国
アプリの使用期間:4ヶ月
DSersが返信しました 2024年12月12日

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

2025年1月23日

"Fantastic support! Fiona was quick, friendly, and helped resolve my issue with ease. Excellent service!"

Shopsthebest
オーストラリア
アプリの使用期間:2ヶ月
DSersが返信しました 2025年1月27日

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

2024年12月11日

Villanelle. Everything is great! Fast and efficient. Thank you!
I tried to set up my store several times. Thanks for your help. I am a newbie and you helped me fix the problem.
My problem was with importing goods from DSERS to Shopify.
The problem was that I had previously closed an unsuccessful attempt to set up the store

Shopnew
カザフスタン
アプリの使用期間:約2ヶ月
DSersが返信しました 2024年12月12日

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

2024年12月8日

My specialist Sandy from DSers customer service was absolutely amazing, she was very patient, thorough, and super helpful. She sent screenshots in a timely manner and resolved my issue within minutes!! She's an asset to DSers, thanks so much!

NiftyNifts
アメリカ合衆国
アプリの使用期間:1年以上
DSersが返信しました 2024年12月10日

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

2025年1月27日

I was delighted with the service of this online service! Everything was done quickly, efficiently and with maximum attention to detail. Customer support works at the highest level: they respond promptly, politely and very professionally.
the process of using the service was as simple and clear as possible. It is very pleasant to work with a company that values ​​its client. I recommend it to everyone who is looking for quality service and responsibility!

The World of Things
ポーランド
アプリの使用期間:15日
DSersが返信しました 2025年1月30日

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

2025年1月17日

I didn't know how to update my stock manually, and Holly was very helpful and patient with me, explaining everything step by step.

okue
ブラジル
アプリの使用期間:4ヶ月
DSersが返信しました 2025年1月20日

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

2025年2月12日

SANDY's service helped me a lot, very efficient and professional, I was more impressed with her service than the problem, congratulations to her. service note 1,000,000.00

Lar Distinto
ブラジル
アプリの使用期間:5ヶ月
DSersが返信しました 2025年2月20日

Hi there,

Thank you so much for your incredible feedback! We’re thrilled to hear that Sandy provided such efficient and professional service. She truly goes above and beyond! 😊

If you ever need assistance again, don’t hesitate to reach out—we’re always here to help.

DSers Team

2024年12月4日

Vivian helped me today with my issue that had confounded me completely to the point, I almost cancelled the order. I was so frustrated. When Vivian got my issue via Chat she walked me through the process so simply and easily. Thank you Vivian.

RKassman
アメリカ合衆国
アプリの使用期間:3ヶ月
DSersが返信しました 2024年12月9日

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team