レビュー (26,259)

総合評価
5
評価レベルごとの件数
  • 評価の98%は5つ星です
  • 評価の1%は4つ星です
  • 評価の0%は3つ星です
  • 評価の0%は2つ星です
  • 評価の1%は1つ星です
2024年3月21日

I spoke to someone at DSers by the name of Alicia, and she was amazing, every question that I asked her she had the answer to she told me what to do, and she showed me how to do it she's amazing there should be more like her Bravo

forevermine-a09a
カナダ
アプリの使用期間:1年以上
DSersが返信しました 2024年3月24日

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

2024年3月28日

While DSers is a powerhouse, it has some reasons to be concerned about privacy. Twice now it asks me to relink my AliExpress account, it takes you to a screen that doesn’t look like AliExpress login screen, and both times I login and google says “Your password has been found on a data breach. Change it now!” So I changed it. I contacted them and said they got hacked but they said I did not. Then out of nowhere my Google Chrome browser disables their chrome extension for privacy concerns because it asks to read and edit all your browser data, which gives them total control over your browser and access to all your passwords. I’ve never had a breach with customer data, just with my passwords. I don’t know what is shady going on, but if there was something better out there that wasn’t so invasive, I’d switch but I’ve got over 200 products connected to it.

The Autistic Innovator
アメリカ合衆国
アプリの使用期間:2年弱
DSersが返信しました 2024年3月31日

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

2024年5月18日

This app and their customer service is the absolute best on Shopify. Best experience thus far. I will be dropping all other supplier apps and going solely with Dsers due to their willing and ease of getting assistance when needed .. . 2 thumbs wayyyyyyyyyyyyyyyy up! Great Job Sally, you are a gem.

Nana's Treasures
アメリカ合衆国
アプリの使用期間:20日
DSersが返信しました 2024年5月20日

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

2024年6月8日

A really nice support team which gave me the exact answer which I needed. I had the chance to chat with Sherry and we managed to figure out my case in minutes. The app also provide a good solution for any dropshipping business.

Zoo Bestie Shop
ブルガリア
アプリの使用期間:約1ヶ月
DSersが返信しました 2024年6月10日

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

2024年5月10日

I am new to all these apps that go along with E-commerce and dropshipping, as I'm still learning. I needed help logging into my account and reached out to DSers on FB Messenger. Sherry replied with a solution within 3 minutes! Excellent service! I highly recommend! If I didn't have someone like Sherry to help me it would make this harder for me to keep going.

My Store
アメリカ合衆国
アプリの使用期間:16日
DSersが返信しました 2024年5月12日

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

2024年4月2日

I would definitely recommend this app, because everything you need is provided and if there is an issue, customer support is always there to answer any question and concern about your store and product imported. It is worth it.

Chic Le'Meek
アメリカ合衆国
アプリの使用期間:6ヶ月
DSersが返信しました 2024年4月6日

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

2024年6月18日

I am extremely surprised about the customer support. I was expecting an email and days later a cut and paste response. Not the case at all!! I chatted with Isak through messenger and he was able to guide me through the next step. The customer service to answer questions is there.

TrendiVerse
アメリカ合衆国
アプリの使用期間:6ヶ月
DSersが返信しました 2024年6月19日

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

2024年4月5日

I had an issue when fulfilling my order and received a great support from Irene who was fast and very detailed in helping me.

Soel Shop
ドイツ
アプリの使用期間:1年以上
DSersが返信しました 2024年4月6日

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

2024年4月10日

I have never had such great customer service in my entire life. Quick and clear. I would suggest all of you to invent a problem so that you can have the same experience as I did. She was very patient, polite, and friendly.

Vanshi
カナダ
アプリの使用期間:3ヶ月
DSersが返信しました 2024年4月14日

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

2024年6月3日

Sherry did such a wonderful job in resolving my order today. She helped me walk thru the process of removing and resubmitting my customer's order. She was very pleasant and extremely patient as this is not a quick solution. Truly appreciated her help today - job very well done, thank you!!

310 Roots & Co
アメリカ合衆国
アプリの使用期間:約1ヶ月
DSersが返信しました 2024年6月5日

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team