レビュー (31,755)

総合評価
5
評価レベルごとの件数
  • 評価の98%は5つ星です
  • 評価の1%は4つ星です
  • 評価の0%は3つ星です
  • 評価の0%は2つ星です
  • 評価の1%は1つ星です
2024年12月25日

recently had the pleasure of receiving assistance from Rita at the DSers team, and I couldn't be more satisfied with the support I received! Rita was incredibly helpful, knowledgeable, and patient throughout the entire process. She went above and beyond to ensure that all my questions were answered and that I fully understood the product mapping features. Her dedication to providing excellent customer service truly stood out. Thank you, Rita, for making my experience with DSers so positive and seamless!

Winter Sunshine Marketplace
アメリカ合衆国
アプリの使用期間:3ヶ月
DSersが返信しました 2024年12月28日

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

2025年1月29日

yes got my issue solved which I didn't understand myself

Seasonal Splendor
カナダ
アプリの使用期間:3ヶ月
DSersが返信しました 2025年2月5日

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

2024年12月19日

Chrissy, then Zoe, Zico and Stella helped me solve my problem always staying nice and efficients. The answers are quick and productive. Thank you very much to make it easier when the situation is so annoying

WarMeUp
フランス
アプリの使用期間:5ヶ月
DSersが返信しました 2024年12月23日

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

2024年12月19日

⭐️⭐️⭐️⭐️⭐️

The DSers support team provides outstanding service! They respond quickly, are extremely professional, and always do their best to resolve issues. I highly recommend their platform and support!

Schuhding.de
ドイツ
アプリの使用期間:6ヶ月
DSersが返信しました 2024年12月23日

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

2025年1月15日

Rick on customer support was quick, precise and efficient. I love that !

Tao-K9
フランス
アプリの使用期間:約2年
DSersが返信しました 2025年1月20日

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

2024年12月18日

I had a small issue with my account and I was assisted by Holly. It was a great experience, I didn't have to wait which I would usually do in the other apps. Thanks a lot Dsers and Holly!

Cozyleido
カナダ
アプリの使用期間:約2ヶ月
DSersが返信しました 2024年12月23日

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

2024年12月13日

I had an issue with an order fulfillment through DSers, and the customer assistant Aurora whom I spoke was absolutely fantastic! They were patient, knowledgeable, and guided me step-by-step to resolve the problem. Their quick response and clear communication gave me confidence in the process, and the issue was resolved faster than I expected. This level of support is rare and highly appreciated. Thank you for making the experience seamless and stress-free!”

My Store
オーストラリア
アプリの使用期間:3ヶ月
DSersが返信しました 2024年12月23日

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

2025年2月28日

Special thanks to Villanelle and the whole Dsers team! Love your app and your kind, professional service! :)

Woozii
ドイツ
アプリの使用期間:5ヶ月
DSersが返信しました 2025年3月5日

Hello!

Thank you so much for your kind words! We're thrilled to hear that you love our app and that Villanelle and the rest of the DSers team could provide you with excellent service. Your feedback means a lot to us, and we're always here to help with anything you need.

Don't hesitate to reach out again anytime!

DSers Team

2024年12月7日

Stella provided amazing, quick and accurate support when I needed it after hours

Thank you!!
Amazing Service A++

Brassoin
オーストラリア
アプリの使用期間:7ヶ月
DSersが返信しました 2024年12月9日

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

2024年11月9日

I recently had the pleasure of interacting with dear Wendy customer service team, and I must say, they exceeded my expectations in every way. From the moment I reached out, the response was prompt, professional, and genuinely friendly. My representative listened carefully to my concerns, provided clear solutions, and made me feel valued as a customer.

What really stood out was their dedication to making sure I was satisfied. They followed up to ensure everything was resolved to my satisfaction, and even offered additional assistance if needed. It’s rare to experience this level of service nowadays, and I truly appreciate the time and effort they put into making sure I had a positive experience.

Thanks to Wendy, I feel confident in recommending their services to anyone looking for quality and reliability. Keep up the excellent work!"

SeyarSalehi
アメリカ合衆国
アプリの使用期間:11ヶ月
DSersが返信しました 2024年11月10日

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team