レビュー (28,950)

総合評価
5
評価レベルごとの件数
  • 評価の98%は5つ星です
  • 評価の1%は4つ星です
  • 評価の0%は3つ星です
  • 評価の0%は2つ星です
  • 評価の1%は1つ星です
2024年4月15日

i had some synchronising issues. was attended to by Bianca and she provides excellent customer service. not only she answered my questions but she tried her best to solve the issue for me.

Little Occasion
シンガポール
アプリの使用期間:2年弱
DSersが返信しました 2024年4月16日

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

2024年7月13日

Isak est super !

Breathlution
フランス
アプリの使用期間:約1ヶ月
DSersが返信しました 2024年7月14日

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

2024年7月14日

Por gentiliza e super rápido, em resolver o problema

AL Marketplace
ブラジル
アプリの使用期間:約1ヶ月
DSersが返信しました 2024年7月15日

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

2024年5月7日

Myra was very helpful with my issue regarding fulfilling my orders. Very kind and fast responses!

Pleasant Pets
アイルランド
アプリの使用期間:6ヶ月
DSersが返信しました 2024年5月8日

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

2024年4月23日

Lily on DSers customer service (Messenger live chat) was incredible.
Supersonic fst with replies that where ON SPOT and just what i needed.
10/10 sould recommend and will guaranteed be using again!

SockPaw
スペイン
アプリの使用期間:10ヶ月
DSersが返信しました 2024年4月24日

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

2024年5月15日

Lucy was very helpful and explained every question in detail. never seen this type of perfect customer service.

Bazaar Sphere
オーストラリア
アプリの使用期間:27日
DSersが返信しました 2024年5月16日

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

2024年4月20日

First time I needed the D-Sers support, and I was surprised how efficient it is. All the contact was made through emails with very quick responses. Jesse the customer support attendant always answered quickly and helped me in a couple minutes to solve an issue I was facing. Outstanding communication and highly effective. Many thanks.

APOWERQUEEN
オーストラリア
アプリの使用期間:2ヶ月
DSersが返信しました 2024年4月22日

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

2024年7月31日

Excelente servicio de ayuda
Me sacaron de un apuro

Tazimashop
メキシコ
アプリの使用期間:約2ヶ月
DSersが返信しました 2024年8月2日

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

2024年4月17日

I spoke with Chrissy from DSers Support Team. And she was extremely helpful. I'm new to DSers/Alliexpress and I am struggling a little bit getting it to all work for me. Chrissy was extremely helpful and very professional. She helped me understand exactly what I need to do.
Thank you very much

The Modish Penguin
アメリカ合衆国
アプリの使用期間:3ヶ月
DSersが返信しました 2024年4月18日

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

2024年7月29日

Great support! The attendant Isak solved all my problems in 20 minutes, super fast and accurate!

Pechincha Total
ブラジル
アプリの使用期間:約2時間
DSersが返信しました 2024年8月1日

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team