レビュー (30,034)

総合評価
5
評価レベルごとの件数
  • 評価の98%は5つ星です
  • 評価の1%は4つ星です
  • 評価の0%は3つ星です
  • 評価の0%は2つ星です
  • 評価の1%は1つ星です
2024年10月14日

This was my first order, and I guess I was doing too much. Chloe so kindly helped me through the process of mapping the correct product and ordering it. I had made a big mess!! She helped me straighten the product out and guided me where to go for the reorder.

Thanks Chloe!

GleeGear Toys
イギリス
アプリの使用期間:28日
DSersが返信しました 2024年10月15日

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

2024年10月26日

very fast and very responsive they helped me with all of my questions step by step. great customer service and was very helpful.

My Luxe Bags
アメリカ合衆国
アプリの使用期間:4ヶ月
DSersが返信しました 2024年10月28日

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

2024年10月6日

Raphael helped me with problems in the ordering process for the Dser extension on Google Chrome on Sunday. Support was very quick.

Olevs Oficial Store
ブラジル
アプリの使用期間:2年弱
DSersが返信しました 2024年10月10日

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

2024年9月1日

One of the best support interactions i had. Lucy did great job helping me with my issue. She replied fast, her answers were helpful and easy to follow, plus she sent me detailed screenshots. Keep it up Lucy!

C&T Lebete
ポーランド
アプリの使用期間:5ヶ月
DSersが返信しました 2024年9月4日

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

2024年10月1日

Excellent service and quick response. Helped me to sort the issue I had in no time. Thank you

Frenchie Flair
イギリス
アプリの使用期間:3ヶ月
DSersが返信しました 2024年10月10日

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

2024年8月22日

When I was having technical issues with my store, I turned to their customer service live chat feature. Not only did they quickly resolve a very frustrating issue, but the chat support was very helpful and professional. Shout out to Zina, one of the chat agents.

Joluna
オーストリア
アプリの使用期間:4ヶ月
DSersが返信しました 2024年8月25日

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

2024年9月14日

Very seamless integration with AliExpress. Support was extremely helpful and responded super quickly. Really enjoyed my interaction with Colleen from the support team :)

AmbientAnalog
アメリカ合衆国
アプリの使用期間:4ヶ月
DSersが返信しました 2024年9月17日

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

2024年10月16日

I really appreciate Lena's help today. She patiently answered all my questions and helped raise a ticket for the issue.

Good job Dsers for this amazing customer service.:)

Thanks a Lot,Lena!! Have a great day:)

The God Gear
カナダ
アプリの使用期間:約1ヶ月
DSersが返信しました 2024年10月17日

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

2024年9月2日

I think DSers initially changed my product's price, which caused some confusion. However, Krystal from the support team quickly resolved the issue, making the experience smooth and stress-free. I'm grateful for the excellent support!
Thank you Krystal

Fusion Fads
インド
アプリの使用期間:2ヶ月
DSersが返信しました 2024年9月4日

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

2024年9月27日

I am extremely satisfied with the service provided by Zina. She helped me very quick and easy looking for the right price of my product, additionally teach me how to contact the product supplier. Great job Zina. So happy for your help. Big THANKS ZINA!

Dentalflosser.co
オーストラリア
アプリの使用期間:12日
DSersが返信しました 2024年10月8日

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team