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Chrissy was my agent today and she helped me to better understand the process thoroughly. I am now more knowledgeable and equipped on how to engage and work with suppliers to retain customers. Thank you .
Hi,
We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!
DSers Team
Thanks a bunch to Lucy for helping me out when I had trouble connecting my shop to your services, and for all the documentation she provided me to help understand/launch my store.
Hi,
Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!
DSers Team
i am so happy with the customer service. waiting time was less than a minute. My issue got resolved in no time. The assistant was super nice and guided me so well.
Hi,
We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!
DSers Team
I faced several problems and difficulties at the beginning
I contacted customer service
The employee Lucy provided me with all the solutions and implemented the solutions herself as well
She was in constant contact until all the problems were resolved and all the inquiries I submitted were clarified
Very happy with customer service of this quality and speed of implementation and response
Hi,
We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!
DSers Team
The support was amazing they answered quickly and had an solution for every problem i got. Recommended for sure
Hi,
We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!
DSers Team
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I’m very new to this, so I tend to have a lot of questions that need to be explained in a simple and clear way. Maria was incredibly kind and patient with me. She took the time to provide precise answers and explained everything in a way that made it easy for me to understand. Her guidance gave me the confidence to make the suggested changes. I truly appreciate her support!
Hi there!
Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there
DSers team
Excellent experience with Rick. He solved my problem quickly and confirmed critical details professionally.
Hello there!
Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!
DSers Team
A lady by the name of Theresa help me solve some questions I had. She was fast, efficient, and very pleasant in her dealings with me. It was a pleasure.
Hello there!
Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!
DSers Team
Thanks Rita. Rita was absolutely amazing. We fixed my problem quickly. Thank you lovely Rita
Hi there,
Thank you for your kind words! We're so glad to hear that Rita was able to help you quickly and efficiently. 😊
If you ever need assistance again, don't hesitate to reach out—we're always here for you!
DSers Team
Review by Maria Ioannidh, Owner of Drunk On Vodka
I had an outstanding experience with this AliExpress drop shipping assistant named Lucy. The service was not only prompt and efficient but also incredibly friendly and welcoming. She handled all my inquiries with professionalism and went above and beyond to ensure my needs were met. Every question I had was answered quickly and with clear explanations, which made the entire process seamless.
Her kindness and genuine willingness to help really stood out, making me feel valued as a customer. I would highly recommend her services to anyone looking for reliable and supportive assistance in their drop shipping operations. Thank you for making this experience such a positive one!
Hi there!
Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there
DSers team