DSers‑AliExpress Dropshipping , 25,277件のレビュー

総合評価
5
評価レベルごとの件数
  • 評価の98%は5つ星です
  • 評価の1%は4つ星です
  • 評価の0%は3つ星です
  • 評価の0%は2つ星です
  • 評価の1%は1つ星です
2023年11月18日

Whenever I encounter difficulties with DSers, I turn to the live chat for assistance. Without fail, I consistently obtain helpful responses and effective solutions to address my queries or issues. Never once have I encountered a situation that remained unresolved. Today, I faced challenges with making orders, which proved troublesome on my end. they provided assistance to the best of their ability. Through a combination of screenshots and messaging, we successfully reached a resolution and resolved the issue. I consistently find satisfaction in the service provided, and their determination and assistance truly brightened my day.
thanks

Shopsglam
アメリカ合衆国
アプリの使用期間:10ヶ月
DSersが返信しました 2023年11月19日

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

2024年1月18日

Estou muitíssimo satisfeito com o suporte da Dsers. Foi atendido pela Olívia, que demonstrou muita paciência comigo e me deu uma ajuda valiosa resolvendo meu problema. Com certeza logo irei para a versão paga.

Loja da Família
ブラジル
アプリの使用期間:5日
DSersが返信しました 2024年1月21日

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

2023年12月6日

I contacted DSers via their chat feature and within seconds was connected with Wendy. Poor Wendy, I bombarded her with question after question, many times the same question worded differently because I couldn't wrap my head around what I was seeing. But Wendy remained professional and showed great patience with me. She answered all of my questions and now I can move on to my next steps. Nothing but props for Wendy. She's a keeper DSers! Thanks Wendy for knowing your stuff and taking care of your customers. I'm definitely sticking with DSers as my dropshipping partner knowing that they will be there for me when I'm lost!

Primal Gear
アメリカ合衆国
アプリの使用期間:14日
DSersが返信しました 2023年12月11日

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

2023年12月15日

Sandy was very very supportive and help guide me thru my issue with easy step by step instructions and did not leave me hanging to handle it myself she was there every step of the way and i am very happy!

MindfulBustle
アメリカ合衆国
アプリの使用期間:20日
DSersが返信しました 2023年12月17日

Hello there!
Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

2024年2月5日

Très efficace au moment de résoudre un problème, je remercie Adele pour m'avoir bien expliqué et montré la solution à mon problème, grace à Elle, j'ai pu avancer sur DSERS

King-electro
フランス
アプリの使用期間:約2ヶ月
DSersが返信しました 2024年2月8日

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

2024年4月2日

brava SANDY! :)
mi ha risposto immediatamente ed ha risolto in 2 secondi il mio problema

HeroesWall
イタリア
アプリの使用期間:約1年
DSersが返信しました 2024年4月6日

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

2023年12月29日

Provide quick & efficient support!

3D Puzzle Palace
アメリカ合衆国
アプリの使用期間:6ヶ月
DSersが返信しました 2024年1月3日

Hi there!
Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

2023年11月27日

I have had a very pleasant and helpful client specialist on a number occasions. At times the language duifference can be frustrating, but, with patience, anything can be worked through and the specialists are very willing to assist.

Stellar Soul
アメリカ合衆国
アプリの使用期間:5ヶ月
DSersが返信しました 2023年11月29日

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

2023年12月25日

Great platform, dedicated and attentive agent, quality support, I trust their work 100%.

Alieladrop
ブラジル
アプリの使用期間:4ヶ月
DSersが返信しました 2024年1月3日

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

2024年1月9日

I appreciate Wendy's help in resolving a minor issue, keep up the good work!

Luxara
マレーシア
アプリの使用期間:2日
DSersが返信しました 2024年1月15日

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team