レビュー (31,077)

総合評価
5
評価レベルごとの件数
  • 評価の98%は5つ星です
  • 評価の1%は4つ星です
  • 評価の0%は3つ星です
  • 評価の0%は2つ星です
  • 評価の1%は1つ星です
2024年3月3日

Cancelled and uninstalled the app and they’re still charging me for it. Shipping is outrageous. Don’t bother downloading.

Hadaway’s Solutions
アメリカ合衆国
アプリの使用期間:2ヶ月
DSersが返信しました 2024年3月4日

Hi there
Thank you so much for taking time to write this feedback to us.

It seems you Subscribed late October, then closed you store in beginning of December, before reopening in January and finally uninstalling on February.

In that period, you didn't cancel the subscription or made any request.

Please contact our customer service team for all the details.

Here is the email address & official messenger link
support@dserspro.com
https://www.messenger.com/t/DSersOfficial

DSers team

2024年1月19日

Este app está dentro da minha loja e está dizendo agora que é incompatível.

arcocasa
ブラジル
アプリの使用期間:6ヶ月
DSersが返信しました 2024年1月21日

Hello,
Thank you for your taking the time to leave us a rating.
Please note that the issue with Shopify is just temporary and will not affect the normal process of your store on Shopify or DSers.

We are working with their team to solve this and make sure it doesn't happen again.
Please feel free to contact our customer service team if you have any questions,

Here is the email address & official messenger link
support@dserspro.com
https://www.messenger.com/t/DSersOfficial

DSers team

2024年1月19日

gostaria da atualização do app na minha loja. poderia me ajudar por favor?

RotaMundiStore
アイルランド
アプリの使用期間:3ヶ月
DSersが返信しました 2024年1月21日

Hello,
Thank you for your taking the time to leave us a rating.
Please note that the issue with Shopify is just temporary and will not affect the normal process of your store on Shopify or DSers.

We are working with their team to solve this and make sure it doesn't happen again.
Please feel free to contact our customer service team if you have any questions,

Here is the email address & official messenger link
support@dserspro.com
https://www.messenger.com/t/DSersOfficial

DSers team

2024年6月5日

me ofereceram um serviço gratuito, mas ao configurar a conta me colocam uma página final com uma cobrança de 19,90 Dólares mensais

SALE START
ブラジル
アプリの使用期間:約2ヶ月
DSersが返信しました 2024年6月6日

Hi there,

Thank you for your review, all feedback is important to us but it seems that there's a misunderstanding

We have checked, and you are currently using the Free plan.
You can check this here: https://www.dsers.com/application/manage

Here is the email address & official messenger link of DSers customer service
support@dserspro.com
https://www.messenger.com/t/DSersOfficial

DSers Team

2024年7月30日

Umulig å lage profil, desverre app fungerer ikke :(

ByOdea
ノルウェー
アプリの使用期間:約4時間
DSersが返信しました 2024年8月1日

Hi there
Thank you so much for taking time to write this feedback to us.

Would you mind reaching out to us with more details about the situation? Any more light you could share on what happened and would help us to find the right solution moving forward.

Here is the email address & official messenger link
support@dserspro.com
https://www.messenger.com/t/DSersOfficial

DSers team

2024年1月19日

Dsers parece não ser um aplicsativo confiável, porque quase sempre dá problema na minha loja da Shopify.

Ecocriative
アイルランド
アプリの使用期間:3ヶ月
DSersが返信しました 2024年1月21日

Hello,
Thank you for your taking the time to leave us a rating.
Please note that the issue with Shopify is just temporary and will not affect the normal process of your store on Shopify or DSers.

We are working with their team to solve this and make sure it doesn't happen again.
Please feel free to contact our customer service team if you have any questions,

Here is the email address & official messenger link
support@dserspro.com
https://www.messenger.com/t/DSersOfficial

DSers team

2024年2月17日

ES UNA MEMBRECIA TIENES QUE PAGAR Esta muy limitada y me dieron 14 días de prueba y tiene muy pocos productos dispositivo en el costo SI QUIERES MÁS PRODUCTOS TIENES QUE PAGAR MÁS Y MÁS NO ME GUSTO

beautyberracacosmetics
アメリカ合衆国
アプリの使用期間:4日
DSersが返信しました 2024年2月19日

Hi there,

Thank you for your review, all feedback is important to us and we’re sorry to hear you’ve had such a bad experience.

Please share more details of your issues with our customer service team, we do want to help you out there
Please contact our customer services team a by below methods
Here is the email address & official messenger link of DSers customer service
support@dserspro.com
https://www.messenger.com/t/DSersOfficial

DSers Team

2024年6月7日

No chinese can use, it sucks

popinker
中国
アプリの使用期間:約1時間
DSersが返信しました 2024年6月10日

Hi there
Thank you so much for taking time to write this feedback to us.

Would you mind reaching out to us with more details about the situation? Any more light you could share on what happened and would help us to find the right solution moving forward.

What do you mean by "No chinese can use"?

Here is the email address & official messenger link
support@dserspro.com
https://www.messenger.com/t/DSersOfficial

DSers team

2024年2月14日

me restringe el envio, aparece que no esta disponible

SAVED
チリ
アプリの使用期間:1日
DSersが返信しました 2024年2月16日

Hi there,

Thank you for your review, all feedback is important to us and we’re sorry to hear you’ve had such a bad experience.

Please share more details of your issues with our customer service team, we do want to help you out there
Please contact our customer services team a by below methods
Here is the email address & official messenger link of DSers customer service
support@dserspro.com
https://www.messenger.com/t/DSersOfficial

DSers Team

2024年3月17日

billed me for inactive acount

Pet Stop
ラトビア
アプリの使用期間:約1ヶ月
DSersが返信しました 2024年3月19日

Hi there,

Thank you so much for taking time to write this feedback to us.

It seems you didn't cancel your subscription after the free trial on time, and only canceled it 3 weeks later.

We can help you to refund part of the subscription you didn't use. Please contact our customer service team.

Here is the email address & official messenger link
support@dserspro.com
https://www.messenger.com/t/DSersOfficial

DSers team