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Awesome service.. Easy to communicate my questions.. responded very quickly.. and walked me through all that I needed..thank you for going over and above ...
Hi,
We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!
DSers Team
Thanks Esfania! You are awesome. Thank you for providing a quick solution and even extending the matter to the devs. BIG BIG Help! Cheers!
Hi there!
Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.
DSers team
Blanca is super helpful and encouraged me to keep moving forward. With her help I achieved in about 15 minutes, what I was having to achieve all morning. Thank you Blanca. May God bless you and keep using you to bless others.
Hi there!
Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there
DSers team
I normally don't write a review but I want to for this app. It's so surprising that each time I ask a question I get an answer almost immediately. It's amazing how kind and helpful their customer service team are! Special thanks to ADELE who found a product for me that I spent hours trying to find!!
The app is so user friendly and it shows you trending products for free too. Really, if you think of doing dropshipping through Aliexpress, look no further!
Hi there!
Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there
DSers team
Fast and very smart!
Very imformative!
Smooth process!
Hello,
Thank you so much for your positive feedback! We're thrilled to hear that you had a smooth experience and found the process fast and informative. Our team is always here to ensure you have the best experience possible.
If you need any further assistance, don't hesitate to reach out.
DSers Team
Thanks for your help Holly! I was dealing with that issue all day and you gave me a simple solution. I appreciate you.
Hi there,
Thank you for your kind words! We’re so happy to hear that Holly was able to provide you with a simple solution after a long day of dealing with the issue. Your appreciation means a lot!
If you ever need help again, don’t hesitate to reach out—we’re always here for you.
DSers Team
Rfimp Was amazing, they answered all my questions with professionalism and knowledge. It was just what I was looking for and it helped me educate myself in my journey. Very proud of my experience with Rfimp.
Hi,
We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!
DSers Team
Zico provided exceptional customer service and truly exceeded my expectations in every way. From the very beginning, he demonstrated a remarkable level of patience and professionalism that immediately put me at ease. As someone who is new to the eCommerce industry, I was initially overwhelmed by the situation, but Zico’s clear communication and expert guidance turned what could have been a stressful experience into a seamless and straightforward process.
He not only addressed my concerns promptly but also took the time to explain everything thoroughly, ensuring that I understood each step. His dedication to making sure the issue was resolved efficiently was evident in the way he handled my queries with care and attentiveness.
It’s rare to encounter such high-quality customer service, and Zico’s commitment to excellence truly stood out. Thanks to his support, what seemed like a complex problem was resolved with ease, leaving me both impressed and grateful. I cannot recommend Zico highly enough for his exceptional service and the professionalism he brings to his work.
Hi,
We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!
DSers Team
Customer service is excellent and very helpful for us. Sandy is helpful to provide screenshots to explain everything we needed. Thank you.
Hi,
We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!
DSers Team
I am a Senior Citizens and I could not make the connection between DSers and AliExpress. I reached out for help and could not do it even after receiving instructions. The person helping me made the connection for me and now I'm off to the races. I will soon be 65 years old and I just could not do it. The person helping me saved me.
Hi there,
Thank you for sharing your experience! We're so happy to hear that our support team was able to assist you and make the connection between DSers and AliExpress for you. We’re thrilled that you’re ready to get started! 😊
If you ever need further help or have any questions down the road, don’t hesitate to reach out. We’re always here to support you!
DSers Team