レビュー (29,835)

総合評価
5
評価レベルごとの件数
  • 評価の98%は5つ星です
  • 評価の1%は4つ星です
  • 評価の0%は3つ星です
  • 評価の0%は2つ星です
  • 評価の1%は1つ星です
2024年11月4日

Sandy was really fast to understand my problems and solve it! Really reliable support team!

MIGHTY TECH STORE
カナダ
アプリの使用期間:約1年
DSersが返信しました 2024年11月5日

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

2024年8月23日

DSers is a solid app for managing dropshipping orders, offering seamless integration with AliExpress and efficient bulk order processing. While it has some limitations, such as occasional syncing glitches and areas where the user experience could improve, the exceptional customer service truly sets it apart. The support team is incredibly responsive and always goes the extra mile to resolve issues quickly. Overall, DSers is a reliable choice for dropshippers who value strong customer support.
Special thanks to Esfania for the wonderful service!

Sha's Style
アメリカ合衆国
アプリの使用期間:3ヶ月
DSersが返信しました 2024年8月25日

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

2024年11月1日

I would like to express my gratitude for the excellent service provided by the Dsers app team, especially to Aurora. Her assistance was exceptional, helping me resolve my questions with professionalism and kindness.

Classe Nacional
ブラジル
アプリの使用期間:5ヶ月
DSersが返信しました 2024年11月3日

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

2024年7月30日

Since I started my ecommerce business this app helps me every single time i got an issues. Also, thank you Isak for immediate response in my messages and for helping me tracking my previous record. The service was good and the devs and assistance is very responsive in every concerns. Thank you DSers and its team!

The House of Sisssy
アメリカ合衆国
アプリの使用期間:2年弱
DSersが返信しました 2024年8月1日

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

2024年8月23日

I had an outstanding experience with Wendy! Her response time was incredibly fast, and she went above and beyond to resolve my issue efficiently. Her professionalism and quick thinking were truly impressive. If you're looking for someone who provides exceptional support and gets things done swiftly, Wendy is the person to reach out to. Highly recommended!

Time To Shop With Love
アメリカ合衆国
アプリの使用期間:2ヶ月
2024年9月16日

Just starting to do Dropshipping, Vivian from customer service helped a lot. She is so kind and professional. Answered to all my questions very quickly. Thank u so much!

Ms.Lit
中華人民共和国香港特別行政区
アプリの使用期間:約1ヶ月
DSersが返信しました 2024年9月17日

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

2024年10月24日

I have issues with my pricing rule settings which makes my product cost very high. but i was given a help by sandy, she's so brilliant she helped guide me thru the process, all was updated and okay. I am so pleased with her help.

My Store
イギリス
アプリの使用期間:14日
DSersが返信しました 2024年10月27日

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

2024年8月25日

Rita was quick in responding to all my questions, excellent product knowledge and she was patient while I got everything sorted for my store. Great Work!

Rain drop diffuser
オーストラリア
アプリの使用期間:7ヶ月
DSersが返信しました 2024年8月27日

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

2024年8月31日

*Sandy* was incredibly helpful on the DSER app. Their expertise and patience made the process so much smoother. I truly appreciate their dedication and excellent support. Thank you, Sandy, for going above and beyond

Bagpleky
イギリス
アプリの使用期間:6ヶ月
DSersが返信しました 2024年9月1日

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

2024年10月25日

I talked to Esfania, she help me directly.
Im very happy that the Team has employees like her!

Big Love!

Nimsi
ドイツ
アプリの使用期間:3ヶ月
DSersが返信しました 2024年10月27日

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team