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HI, I have just started with DSers and I had a question about my first order. Selena was very helpful, she explained what the issue was and checked the details and updated my account and explained what I need to do next time, she was helpful and professional and efficient - I am liking DSers :)
Hi there!
Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.
DSers team
i recently encountered a "sold-out" issue on my Shopify store, and I reached out to the DSers support team for assistance. I was incredibly impressed with the level of service I received. The support team was not only prompt in their response but also provided clear and actionable guidance that helped me resolve the issue quickly.
Thanks to their expertise and support, my store is now running smoothly, and I no longer face the "sold-out" problem. I appreciate their professionalism, patience, and dedication to helping me find a solution.
I highly recommend the DSers support team to anyone who needs reliable and effective assistance with their dropshipping business. Thank you for your excellent service!
Rating: ⭐⭐⭐⭐⭐
Hi,
We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!
DSers Team
I had a problem with an issue about having products on my website but on the website it was written Out of stock for almost all my product. With the help of my agent, i change the settings for the shipment and everything is ok now.
I got a second problem on the September 7, and the agent told me what to do to unsync the price changing with my store. So That was a good help.
Incrível solução para dropshipping!
O DSers é simplesmente essencial para quem trabalha com dropshipping via AliExpress. Este aplicativo revolucionou a forma como eu gerencio minhas operações diárias. Com ele, consigo encontrar fornecedores mais baratos e confiáveis, importar produtos de várias fontes e ainda otimizar meus lucros. A funcionalidade de fazer pedidos em massa é um grande diferencial – consigo processar centenas de pedidos com apenas um clique, economizando um tempo precioso. Além disso, o recurso de automação que rastreia automaticamente o status dos pedidos e pacotes facilita muito a gestão, especialmente quando você está lidando com várias lojas Shopify. O DSers tornou minhas operações mais rápidas, eficientes e lucrativas. Recomendo fortemente!
Amazing Dropshipping Solution!
DSers is simply essential for anyone working with AliExpress dropshipping. This app has revolutionized the way I manage my daily operations. With it, I can find cheaper and more reliable suppliers, import products from various sources, and optimize my profits. The bulk order feature is a game-changer—I can process hundreds of orders with just one click, saving valuable time. Additionally, the automation feature that automatically tracks order and package status makes management so much easier, especially when dealing with multiple Shopify stores. DSers has made my operations faster, more efficient, and more profitable. I highly recommend it!
Hi there!
Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there
DSers team
Support is awesome. I has having so much difficulty in the beginning but they patiently walked me through what I was doing wrong (not DSers fault). Being newish to this, the support was great.
So far I love this app better than any other services out there.
Hi there!
Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there
DSers team
Had some trouble today and Chloe was able to help me quickly and effectively.Just up the good work.
Hi,
We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!
DSers Team
I am very satisfied with the fast and efficient customer service and especially thanks to Amy who really helped me with a problem that I was stuck on for a long time
Thanks Amy
Hi,
We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!
DSers Team
I’ve been using the DSers dropshipping app for a few months now, and I’m genuinely impressed with its functionality and ease of use.
DSers integrates flawlessly with major e-commerce platforms like Shopify and WooCommerce. The setup was straightforward, and syncing my store took no time at all.
Hello there!
Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!
DSers Team
Blanca was SUPER helpful, went above and beyond and made it so easy. Thank you so much, Blanca!!!
Hello there!
Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!
DSers Team
I had the absolute pleasure of working with Jesse, and I cannot recommend her enough! Jesse was incredibly patient with me, taking the time to walk me through every step of the process. Her clear and thorough explanations made everything so easy to understand. I've never received such exceptional service before. Jesse went above and beyond to ensure I was comfortable and informed at every stage. Truly a top-notch experience ❤️
Hi,
We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!
DSers Team