レビュー (30,294)

総合評価
5
評価レベルごとの件数
  • 評価の98%は5つ星です
  • 評価の1%は4つ星です
  • 評価の0%は3つ星です
  • 評価の0%は2つ星です
  • 評価の1%は1つ星です
2024年11月4日

Sandy a très rapidement répondu à mes questions.
Top.

Milk and Move
フランス
アプリの使用期間:6日
DSersが返信しました 2024年11月5日

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

2024年8月18日

assistenza PERFETTA da parte di vivian

Zensport
イタリア
アプリの使用期間:4ヶ月
DSersが返信しました 2024年8月19日

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

2024年5月1日

Things can get really confusing when you have a lot of orders. I am more than satisfied with the assistance given when i messed mine all up.
Also a good provider for drop shipping. Big selection of products that arrive in under 2 weeks most of the time.

Totally Tina's
アメリカ合衆国
アプリの使用期間:約1ヶ月
DSersが返信しました 2024年5月5日

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

2024年7月3日

Awesome support!

Dress Bloom
アメリカ合衆国
アプリの使用期間:27日
DSersが返信しました 2024年7月7日

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

2024年1月4日

From the moment I contacted customer support, Wendy was an absolute star. She was not just helpful but truly exceptional in her approach to customer service. I had some complicated issues with my order from DSRers, and honestly, I was expecting a long and tedious process to get it sorted. But Wendy turned that expectation on its head.

Her communication was clear and empathetic. She listened attentively to my concerns and asked pertinent questions that showed she genuinely wanted to understand the problem. It wasn't just about following a script; Wendy was engaging with the issue on a personal level.

The most impressive part was how swiftly and effectively she resolved the issues. It was evident that she has a deep understanding of the company's products and systems. She guided me through the steps I needed to take and, in cases where she needed to take action, she did so promptly. At every stage, she kept me updated, so I never felt lost or forgotten in the process.

Moreover, Wendy's friendly and reassuring tone made a huge difference. Dealing with customer support can sometimes be frustrating, but her demeanor ensured that the entire interaction was pleasant. By the end of it, not only was my problem resolved, but I also felt like I had someone at DSRers who I could genuinely rely on.

In a world where customer support can often feel impersonal and disconnected, Wendy stands out as a beacon of excellence. She embodies what customer support should be about - not just fixing problems but ensuring that the customer feels valued and heard. My experience with Wendy has significantly boosted my confidence in DSRers, and I wouldn't hesitate to reach out again if I need help.

Thank you, Wendy, for your outstanding service! You've turned a potentially negative experience into a testament to the quality and care that DSRers puts into its customer support.

Viper Baby
アメリカ合衆国
アプリの使用期間:約1年
DSersが返信しました 2024年1月15日

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

2023年11月18日

Great app, handy. Every time they help me sort out any issues, their quick response makes me not wait long. SPECIAL thanks to CYNTHIA, who was patient and provided me with professional help and support in finding the issue of my trouble connecting the supplier to the DSers. Thank you.

TAGAT
イギリス
アプリの使用期間:10ヶ月
DSersが返信しました 2023年11月19日

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

2024年6月2日

I had a problem and Isak helped me with it no problem. amazing support!

Purr-fect Paws Resort
カナダ
アプリの使用期間:約1ヶ月
DSersが返信しました 2024年6月3日

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

2024年4月26日

Amazing service from DSers. Thank you Vivian for solving all our problems in a matter of minutes! Awesome attention.

Icy Minded
アメリカ合衆国
アプリの使用期間:2年弱
DSersが返信しました 2024年4月27日

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

2024年7月20日

Precisei de esclarecer uma dúvida e o David foi rápido a responder e com uma reposta detalhes, explicando co prints o que estava a acontecer. Excelente trabalho David!!

casadecoracao.pt
ポルトガル
アプリの使用期間:16日
DSersが返信しました 2024年7月21日

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

2024年3月27日

" I want to highlight the excellent customer service I received through this application. Recently, I encountered a technical issue and an agent promptly assisted me in resolving it. Their responsiveness and professionalism were truly remarkable. It demonstrates the commitment of the team behind this application to provide quality support to its users. Thank you to the team for their invaluable help!"

MyFunnyPaws
カナダ
アプリの使用期間:2年弱
DSersが返信しました 2024年3月31日

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team