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THANK YOU SO MUCH ISAK !!I was struggling so much on trying to figure out how to work this and, giving the Live chat a chance was the smartest move. With the wonderful help from Isak on live chat I was able to get what I needed done, DONE! He kept answering all my questions, and when I didnt get it he sent easy screenshots to help, and even if when things werent working, HE KEPT TRYING UNTIL IT WORKED. THANK YOU ONCE AGAIN GOAT ISAK AND DSERS!!!!!!
Top NOTCH.
Hi,
We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!
DSers Team
Irene hat mir sehr geholfen, als ich den Support kontaktiert habe. Bin mehr als zufrieden!!
Hi,
Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!
DSers Team
I had a lot of questions tonight and Isla helped me through them all with patience and professional courtesy. All of my questions were answered quickly and accurately and I could get back to work on my product pages.
Thank you Isla.
Hi,
We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!
DSers Team
Lennon helped me solve my issue very quickly. It’s good to know that this app offers a professional support for their customers.
Hi,
We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!
DSers Team
My first time using the app, I had to rollback the fulfillment. The app wasn't doing it after two tried. Customer service fixed it immediately. Thanks Jully! The app works pretty smoothly. i really like the options to optimize and find other sources for the product. The orders sync well too. Would recommend.
Hi there!
Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there
DSers team
Thanks to Catalina's expertise and dedication, I can now access my awaiting order tab and fulfill orders seamlessly. Additionally, the syncing between Aliexpress and Shopify has been reestablished, which is vital for the smooth operation of my business.
Catalina's exceptional support has left a lasting impression, and I wanted to acknowledge her outstanding efforts. Her commitment to customer satisfaction reflects positively on your company, and I feel confident that I made the right choice in relying on your services.
I hope you recognize Catalina's exceptional contributions to your team, and I look forward to continuing to do business with your company. Thank you once again for providing top-notch support when it was needed the most.
Hi there!
Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there
DSers team
Serein was very patient and VERY fast replier. I got such good help from Serein. Serein did even send some images with step by step on how to fix my problem, included with some text under the images. This is what i call 5 star support! Thank you for fixing my issue Serein and keep this service up!
Hi,
We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!
DSers Team
olivia was reassuring, perspicacious and very professional, she understood my problem just after the first message I sent her,
I advise you to take the time to properly formulate your question by adding context, and giving all the information she may need to best respond to your request and I can assure you that she will do an excellent job.
Hi there!
Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there
DSers team
The DSERS app is great and so intuitive. I'm on the free plan at the moment but will definitely upgrade when increasing sales.
The customer support team are the best I have come across - always happy to help, very quick to look at queries. I haven't contacted them about an issue yet, all just me learning the system and they are lovely. Especially Arwen who was very helpful, quick to look at my questions and gives a thorough response.
Thanks DSERS team!
Hi,
Thank you so much for your review. We are glad to know that you like dropshipping with DSers. We strive to provide our users with high-quality service to answer all the questions for them. Please feel free to contact us if you need more help. Happy dropshipping with DSers!
DSers Team
Lily a été d'une aide rapide, precise et pertinente ! Merci beaucoup pour cela.
Hi,
We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!
DSers Team