レビュー (26,803)

総合評価
5
評価レベルごとの件数
  • 評価の98%は5つ星です
  • 評価の1%は4つ星です
  • 評価の0%は3つ星です
  • 評価の0%は2つ星です
  • 評価の1%は1つ星です
2023年11月13日

I can thank the customer service Rep Lennon. I needed someone to walk me through what was going on, and Lennon did so with a smile. Communicated the whole way, explained what happened and how to correct it so it wouldn't happen again. Lennon made my whole week. Thank you so very much

Cali Cactus Unlimted
アメリカ合衆国
アプリの使用期間:1年以上
DSersが返信しました 2023年11月15日

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

2024年1月6日

Lucia assistance was simply outstanding. Her expertise, prompt responses, and proactive approach made the experience delightful. I highly recommend Lucia for anyone seeking exceptional assistance.

EarthHome
ラトビア
アプリの使用期間:8ヶ月
DSersが返信しました 2024年1月15日

Hi there!
Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

2024年3月9日

vivian est tres gentil et elle a su me guider parfaitement dans mon probleme sur dsers

Cuisine Inspirante
カナダ
アプリの使用期間:4ヶ月
DSersが返信しました 2024年3月10日

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

2023年11月29日

Many thanks for the quick and efficient help with my Shopify store and AliExpress dropshipping. Overall, I am very satisfied with the service and would rate it a solid 5 stars.

WakaGoods
アメリカ合衆国
アプリの使用期間:1年以上
DSersが返信しました 2023年11月30日

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

2023年12月3日

Many thanks to Wendy, who helped me very, very smartly and very quickly to provide my customer reviews, and I am proud of them for being very smart and expert in their work.amazing suport by "Wendy"
I hope that I can get help from Wendy in the next problems, I don't know how, but I hope that there is an invoice for this.

Click To Shine
アメリカ合衆国
アプリの使用期間:3ヶ月
DSersが返信しました 2023年12月4日

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

2023年11月12日

Speaking with Shery, today about a synchronization issue. She was very helpy, kind and so fast to understand and resolve the problem. Thank you to her. Good job!

Bijoux Butineur
フランス
アプリの使用期間:約3年
DSersが返信しました 2023年11月13日

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

2023年12月3日

Very easy and smooth order process. I had an issue with my connected account on AliExpress and Ralla from Customer Support was super helpful and very quick in providing both the solution and suggestion on best practice. My problem was solved in no time and a really big stress just got off my back! Thanks Ralla!

Otinane Stores
キプロス
アプリの使用期間:約2ヶ月
DSersが返信しました 2023年12月4日

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

2023年12月6日

olivia I put you 5 stars without hesitation and 10 if it was possible ⭐️! I had a question about my online store, olivia directly answered me very precisely and immediately identifying my problem, she helped me until its resolution. I highly recommend Olivia for this platform !

Ganpolaris
フランス
アプリの使用期間:3ヶ月
DSersが返信しました 2023年12月7日

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

2024年2月12日

Very attentive support. Tiffany's service is excellent! I am very satisfied :)

Lança Shop
ブラジル
アプリの使用期間:約1ヶ月
DSersが返信しました 2024年2月16日

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

2024年1月18日

Very good customer servis Marshall helped with my questions satisfactorily he answered what I wanted.

BeFitLand
フランス
アプリの使用期間:3ヶ月
DSersが返信しました 2024年1月21日

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team