DSers‑AliExpress Dropshipping , 25,656件のレビュー

総合評価
5
評価レベルごとの件数
  • 評価の98%は5つ星です
  • 評価の1%は4つ星です
  • 評価の0%は3つ星です
  • 評価の0%は2つ星です
  • 評価の1%は1つ星です
2023年9月8日

Lily was the best today . I was needing assistance with an order as it was stating failed order . Lily was able to assist me right away and fix the issue on her hand . She also showed me how to correct the issue again if it happens in the future . Thank you so much

Elegant Luxe Co
アメリカ合衆国
アプリの使用期間:約2年
DSersが返信しました 2023年9月11日

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

2024年4月29日

Merci pour votre aide

Ma boutique
フランス
アプリの使用期間:6日
DSersが返信しました 2024年5月5日

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

2023年11月7日

Emma was very helpful. Glad she took a bit of worry off my shoulders and was able to clarify and explain things with me. Thank you

Complete Anime
オーストラリア
アプリの使用期間:4ヶ月
DSersが返信しました 2023年11月8日

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

2023年12月12日

Gostei muito do atendimendo,o nome da profissional que me atendeu é Holly, foi extremanente paciente, pois tenho 68 anos de idade e pouca experiencia nesta área, aprovadissima, muito obrigado Holly.

ShopRinaldi
ブラジル
アプリの使用期間:5ヶ月
DSersが返信しました 2023年12月13日

Hi there!
Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

2023年11月22日

I screwed up badly mixing up accounts and orders and couldn't get the site to work correctly, got onto the help chat and spoke with "Marshall" who knew what the issue was and sorted the whole thing out easily, great service Marshall, and a great app once my mistakes were sorted out.
thanks again Marshall.

Wamach
オーストラリア
アプリの使用期間:14日
DSersが返信しました 2023年11月26日

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

2023年11月24日

Very good and convenient service. Good and fast customer support as well!

Youzenite
ドイツ
アプリの使用期間:5ヶ月
DSersが返信しました 2023年11月26日

Hello there!
Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

2023年11月19日

I contacted support with my question and within a minute my problem was resolved by Lucia!. Thank you!

ToolsiOpia
イギリス
アプリの使用期間:4ヶ月
DSersが返信しました 2023年11月20日

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

2023年11月28日

Isak gave good and fast customer service! I didnt except to get help that fast.

RaveFather
ノルウェー
アプリの使用期間:2ヶ月
DSersが返信しました 2023年11月29日

Hi,

We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers!

DSers Team

2023年12月27日

Increíble atención de Sandy! Soy nuevo en la app, estoy aprendiendo y Sandy desde el soporte me guío para que mi cuenta este 100% operativa. Muchas gracias por la dedicación y por el tiempo. Excelente, muy recomendable

Productos Naturales
アルゼンチン
アプリの使用期間:3ヶ月
DSersが返信しました 2024年1月3日

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

2023年6月5日

Via - Was on hand to quickly solve my issue and get me back up and running to fulfill my order.
The Link was not connecting to Aliexpress. After some quick screen shots and patience, the issue was found and tested.
I am only starting out and to have the support on hand and quickly is great to have

Much thanks to Via who helped me on this issue

TheLuxuryGroomBag
ニュージーランド
アプリの使用期間:約1年
DSersが返信しました 2023年6月5日

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time

Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team