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I would like to say "Thanks " to Myra for being a excellent customer service host.
Hi,
We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!
DSers Team
Amazing support, i tried different apps on shopify, trying to setup items to dropshi was such a pain and i ended up giving up, but with Dsers any problem i had was resolved very quickly by the help of "Vivian", could setup products in no time with little to no problems compared to other apps, if you are a begginer to dropshipping dont waste your time with other apps, when you have an amazing support team on Dsers
Hello there!
Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!
DSers Team
I want to express my deep gratitude towards Wendy, the Support Specialist at DSERS, who provided me with an exceptionally positive experience! From the moment I reached out to her, her kindness and professionalism were evident.
Wendy demonstrated a profound knowledge of DSERS and took the time to answer all my questions in a clear and concise manner. Her patience and willingness to help me understand the intricacies of the service were truly impressive.
What stood out the most during our interaction was Wendy's kindness and positive attitude. Her friendly demeanor made the experience not only informative but also enjoyable. I truly felt valued as a customer, and her personalized attention made a significant difference.
In summary, my encounter with Wendy as the Support Specialist at DSERS was simply outstanding. It's always a pleasure to deal with such dedicated and friendly professionals. Thank you, Wendy, for your excellent service and for making my experience with DSERS so positive. I will definitely recommend Wendy and DSERS to my colleagues and friends!
Hi,
We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!
DSers Team
Blanca helped me a lot. Great customer support!
Hi,
We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!
DSers Team
very friendly support, thank you Jully
Hi,
We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!
DSers Team
Alice helped me solve a problem that I was struggling with for half a day, literally in two minutes. Thank you very much.
Hi,
We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!
DSers Team
The app itself is not very intuitive when it comes to figuring out how to add products. For example some listings have too many skus and it took forever to figure out how to successfully add the products.
The customer service however is 5 + stars! Bruna from support was able to chat with me on Facebook messenger in real time and offer very thorough and helpful instructions that solved the road block I was facing.
Their customer service is top notch!
Hi there!
Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there
DSers team
Best service I could ask for. I had many issues over a 24 hour period and they were there to help me every step of the way even when my problem was not with them they still helped me to resolve it.
Hi,
We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!
DSers Team
This app is terrific and a must have tool for anyone serious about the business. I had a question and the amazing Neva was able to quickly help me. She provided all 3 options and educated me about each one. The wait time to chat with her was less than 3 minutes. Thank you!
Hi,
We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!
DSers Team
I got amazing help from Selena at DSers. She answered quickly and clearly, knowing a lot about the platform. Selena was patient and made sure my problems were fixed fast. I really recommend DSers, especially with people like Selena there to help.
Hi,
We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!
DSers Team