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Cynthia from Dsers Support was just wonderful! Kind, patient, explained how to fix things clearly and was able to assist all my issues I had been having for weeks now. Thank you Cynthia!
Hi,
We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!
DSers Team
I haven't had any issues or problems with DSers or its integration with Shopify, however there have been a few things I have needed guiding through on account of being fairly new to this industry. Each of the CSRs I have spoken/chatted to so far has been excellent and resolved my questions quickly, and professionally. Most recently I dealt with Cynthia who was fab! 5*.
Hi,
We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!
DSers Team
The service is top notch. I needed to reach out via chat twice, and both Eden and Sylvia were amazing! Walked me through everything and helped me find the solution I needed. The wait time was minimal, and the best thing is that you get to interact with real people and not bots :) thank YOU so much Eden and Sylvia!
Hi,
We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!
DSers Team
Sally helped me solve my issue with product mapping. She tried different methods, provided help for me with pictures. She was very friendly, kind and professional. Thank you
Hi,
We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers!
DSers Team
Je suis tres satisfaite de vos service .Une bonne explication en plus vous être tres tres Rapides vos service est génial vraiment merci a l'équipe.
Hello there!
Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!
DSers Team
Anytime I had any issues they were always there to help solve them with me, it's such a great app for being completely free thank you very much to Via!
Hello there!
Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!
DSers Team
Good app. I've had good interactions with the reps when needing help with information and how to navigate their app. Isak helped me today, and he was great. Not only did he answer my questions, but he also ensured I had screenshots to navigate into the right areas to fix my issues. Thank you!
Hi,
We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!
DSers Team
Had a brilliant experience with customer service with Eden! I had a problem mapping a product and within one minute it was done! Absolutely wonderful! Thank you Eden!
Hi,
We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!
DSers Team
O atendimento é muito bom nos ajuda muito e são bem atenciosos com a gente
Hi,
We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!
DSers Team
Lily from DSers provided outstanding support in resolving an unfulfilled order issue. Her professionalism, proactive approach, and clear communication made the process seamless. A Great experience!
Hello there!
Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!
DSers Team