DSers‑AliExpress Dropshipping , 25,291件のレビュー
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hi everyone i had a problem with order fullfiling i contscted the live chat the girl name una help me out in seconds i will rate her 10 out of 10 best customer support ever
Hi,
We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!
DSers Team
Amity was a great help and got me straightened out quickly! Great tool for shopify!
Hi,
We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!
DSers Team
DSers customer service answered my email very quickly, and Rin was able to answer my questions. I appreciate the good customer service.
Sometimes, the products that you import to your Shopify store may become unavailable (for example, if the seller stops selling it). This is definitely something to keep in mind when you are setting up your own store. Luckily, DSers provides tools that help you easily find a new supplier for the same product.
Hi there!
Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there
DSers team
eu adorei o atendimento da Irene, ela resolveu meu problema rapidamente! estou muito satisfeita com ela! Muito obrigada
Hi,
We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers!
DSers Team
I was completely stuck with a connection issue between DSers & AliExpress. I managed to connect with Isak who went above and beyond to explain to me how to solve my problem. Throughout his support he was courteous, friendly and extremely helpful. Many thanks to Isak for all your help - I hope next time I contact support, I get put in touch with you again :)
Hi,
We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!
DSers Team
Eden, thank you for your help, I now know a little about how some things work, thank you for your support.
Hi,
Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!
DSers Team
Isla helped me resolve some minor issues with an order I had, I no longer have the issue with Isla's help. Isla was quick to help and respond to help with my issue. I am satisfied.
Hello there!
Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!
DSers Team
Alice
Hi,
We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!
DSers Team
They promised to refund but didn't keep the promise. Their customer service was frustrating, as I had to engage with multiple agents regarding the same issue. Each time, I had to reiterate and explain my query repeatedly. It was a disappointing experience.
Hello,
Thank you for taking the time to leave your feedback.
We have checked our database, and your ticket is still in progress, it is number #24088.
We have marked it as urgent, and your refund is underway. It may take some time for refund to be processed, but rest assured, we will try our best to ensure you get your refund as soon as possible.
Please drop our customer services team a message via on any below methods for an update on your ticket.
Here is the email address & official messenger link of DSers customer service
support@dserspro.com
https://www.messenger.com/t/DSersOfficial
DSers Team
Zoe was super efficient and quick helping me to solve an issue. I am impressed with Dsers customer service. Thank you so much Zoe =)
Hi there!
Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.
DSers team