レビュー (28,803)

総合評価
5
評価レベルごとの件数
  • 評価の98%は5つ星です
  • 評価の1%は4つ星です
  • 評価の0%は3つ星です
  • 評価の0%は2つ星です
  • 評価の1%は1つ星です
2024年4月16日

Emma is great yall really need to give a raise !!!

My Store
カナダ
アプリの使用期間:19日
DSersが返信しました 2024年4月17日

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

2024年3月10日

Holly was so amazing as I had many issues and She Answered each one in great detail with screenshots and amazing explanations. She was fantastic and so quick to reply.

Cozy Travel
アメリカ合衆国
アプリの使用期間:4ヶ月
DSersが返信しました 2024年3月11日

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

2023年12月22日

Many thanks for the great help and support with my huge problem which could be solved with your help. can only give 5 stars although your help should be at least 10!!!!

ajays-onlineshop
ドイツ
アプリの使用期間:4ヶ月
DSersが返信しました 2024年1月3日

Hello there!
Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

2024年3月18日

The best customer service ever. Dealing with patience, the capacity of the heart is something invaluable. I love you with all my heart.

DIDCCI
ヨルダン
アプリの使用期間:2ヶ月
DSersが返信しました 2024年3月19日

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

2023年11月22日

Whoever Holly is from support, she deserves a raise. Very quick to respond and helped me immediately. It was a short interaction, but that was due to holly being extremely quick to resolve the issue. Would recommend using this app, very user friendly and very helpful staff. I hardly ever leave reviews but I am genuinely impressed with their support, and Holly for addressing my issue right away. So thank you, and I hope you have a good rest of your day or night.

Signature Edan
アメリカ合衆国
アプリの使用期間:2ヶ月
DSersが返信しました 2023年11月23日

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

2023年11月16日

Zoe from DSERS helped me greatly resolving a minor issue through the platform. Zoe was prompt and very kind. Thank you for helping me out. I love DSERS it is such a great platform to integrate to shopify.

Grounded Ginger
オーストラリア
アプリの使用期間:11ヶ月
DSersが返信しました 2023年11月19日

Hi,

We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers!

DSers Team

2024年5月9日

Fui atendido pela Blanca, uma ótima pessoa, me ajudou em cada passo pra resolver o meu problema. nota 10

Horizonte Puro
ブラジル
アプリの使用期間:9ヶ月
DSersが返信しました 2024年5月10日

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

2024年1月14日

I worked with Cynthia today and I must say she deserves 1000 GOLD STARS. She provided EXCEPTIONAL SUPPORT. I was beyond impressed. Whoever her boss is, she deserves a RAISE! Thank you Cynthia for being so knowledgeable and helping me with the kinks I had. All is solved. :)

Jewelry For Keeps
アメリカ合衆国
アプリの使用期間:1年以上
DSersが返信しました 2024年1月16日

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

2024年2月26日

I am very new to dropshipping. I got my first order and the product wasn't mapped properly through the sourcer for fulfillment to the customer. Lucia walked me through the process. She was very patient in explaining it. She shared screenshots of how to correctly handle the problem. She continued to follow up to make sure I was able to correct my problem. She is very helpful and professional!

Forever Yours Creations
アメリカ合衆国
アプリの使用期間:26日
DSersが返信しました 2024年2月28日

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

2024年6月4日

ÓTIMA ATENDENTE VIVIAN. RESOLVEU MEU PROBLEMA COM RAPIDEZ E QUALIFICAÇÃO!!!

Lojão Certo
ブラジル
アプリの使用期間:6ヶ月
DSersが返信しました 2024年6月6日

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team