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Very very helpful, thanks to one of your staff, Isla, helping and fixing my account. Getting ready to do my work and ready to change my life.
Hi,
We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!
DSers Team
Sherry, great assistent. She helped me very quickly and clear. I thought i had a hudge problem but she solved it. Thank you Sherry!
Hi,
We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!
DSers Team
So far the AliExpress app is working better than some other apps out there. The customer service is great. Amity just helped me map out a product and answered another question I had and showed me pictures along the way. I would suggest though that the customer service agents ask clarifying questions instead of assuming. For example, I was trying to save the mapping but was getting an error, instead of asking how far I've gotten in the process, Amity assumed I didn't know how to do it at all.
Hi,
We are incredibly grateful that you took the time out to leave us a review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!
DSers Team
I had the pleasure of interacting with Krystal recently, and I couldn't be more impressed with her exceptional customer support. She went above and beyond to assist me with my inquiries, demonstrating a level of dedication and expertise that is truly commendable.
Krystal's prompt and insightful responses made my experience a breeze. Her depth of knowledge and willingness to assist made me feel like a valued customer. I greatly appreciate her dedication to ensuring that my concerns were not only addressed but resolved to my satisfaction.
Krystal's outstanding customer service has set a high bar for what I expect from any support interaction. Her professionalism, friendliness, and effectiveness deserve recognition, and I will definitely return to this service knowing that such excellent support is available.
Thank you, Krystal, for making my customer service experience a truly remarkable one. You are a credit to your organization, and I give you my highest recommendation. ⭐⭐⭐⭐⭐
Hi there!
Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there
DSers team
Im glad Isak took my chat, helped me on everything i need it and provide me a 5 star quality service, patient, he listen and answer every silly question i had, and help me to fix my problems.
Hi,
We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!
DSers Team
I encountered a problem with the fulfillment of my order and contacted the DS'ers representative, Lucia, for assistance. I must say that her assistance was exemplary, as she demonstrated a remarkable level of proficiency in resolving my issue. Her depth of knowledge and quick response were impressive, and she expertly guided me through the necessary steps to quickly fix the problem.
Hi there!
Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there
DSers team
I had the pleasure of working with Selena and she helped me so much. She went the extra mile to help me and show me exactly what I needed to do. As a newbie on DSers, I didn't know much but she definitely made sure I was informed. She was patient and very kind. Thank you, Selena.
Hi,
We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!
DSers Team
Very good when you have a problem you can contact him by Facebook Messenger and they ask you in few seconds.
Just Incredible
Hello there!
Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!
DSers Team
Fui muito bem atendida por Sandy, resolveu meu problema e muito me ajudou.
Hi,
We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!
DSers Team
very good person i like the work
Hi,
We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!
DSers Team