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I talked to someone at DSers named Sandy, and she was amazing. Every question I asked her, she had an answer. She told me what to do and showed me how to do it. She is truly amazing
Hi there!
Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.
DSers team
suporte excelente e rápido da atendente Rita
Hi,
We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!
DSers Team
On the positive side DSers support if far more efficient then Shopify and DSers support team is very friendly and helpful. Honest feedback I spent way to much time editing description of products that advertised other business and lured customers from my "onlineshopau.com" and I was not happy about this at all as I spent many long nights working hard on my business and i dont think this is fair at all. Another issue is I also needed to adjust so many different settings to get a desired outcome. e.g shipping rate, product pricing - It should be very simple we all would like honest wholesale pricing so we can offer better deals to our customers when in actual fact we are being charged more the the products actually advertised for a the suppliers website. Again DSers support team is maybe one of the best I have experienced in a long time. If they sorted out all these small but major issues they would be hard to beat.
The customer service is excellent! I am new to Shopify and Krystal was a super help to me. Even though the outcome was not as I wished it would be she was very helpful and provided me with more than enough information so that I do not repeat my mistake. Thank you so much Krystal for you patience and help.
Terry
Hi there!
Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there
DSers team
Really great support very fast and reliable Krystal helped me directly and was able to help me solve the problem. Thank you very much
Hi there!
Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.
DSers team
Very easy to use with 24.7 support. Isak from customer support service was so helpful and made this whole process so much easier and smoother. I love that their response rate is so fast, makes me feel very supportive through my e-commerce journey! Thanks Isak.
Hi,
We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!
DSers Team
Many thanks for the great help and support with my huge problem which could be solved with your help. can only give 5 stars although your help should be at least 10!!!!
Hello there!
Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!
DSers Team
I haven't much experience with Dsers yet, but so far I had a great experience with the support of Chris. All my questions and problems got solved very fast. I'm more than happy with the service :)
Hi,
We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!
DSers Team
Trabalham muito bem! parabens aos colaboradores!
Hi,
We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!
DSers Team
I was stuck in an issue so I needed help to get out from there and that time Krystal was came out to me to help. She is very experienced and cool. She provide me solution within a very short time. DSers is best and Krystal is a best person in best place. Recommended
Hi,
We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!
DSers Team