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Absolute fantastic customer service by Sandy. Took time to understand my problem and patiently guided me through the whole issue and how to resolve it. Definitely recommend!
Hi there!
Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.
DSers team
I had an issue with my account but i was able to get it resolved speedily and with the most professional and kind service.
Hi,
We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!
DSers Team
I am new to that, and really their customer support team is very helpful and patient to explain to me and help me understand the process. I got a good help from Chloe and really appreciate her patience and politness
Hi there!
Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.
DSers team
DSers is a solid app for managing dropshipping orders, offering seamless integration with AliExpress and efficient bulk order processing. While it has some limitations, such as occasional syncing glitches and areas where the user experience could improve, the exceptional customer service truly sets it apart. The support team is incredibly responsive and always goes the extra mile to resolve issues quickly. Overall, DSers is a reliable choice for dropshippers who value strong customer support.
Special thanks to Esfania for the wonderful service!
Hi,
We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!
DSers Team
Rita was quick in responding to all my questions, excellent product knowledge and she was patient while I got everything sorted for my store. Great Work!
Hi,
Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!
DSers Team
Their customer support live chat is through Facebook Messenger however it was very smoothly. And very helpful.
Hi,
We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!
DSers Team
Olivia was awesome. Not only solved the problem but also taught me how to resolve it. Really helpful and kind with me. Guided me through so many things. She was like my personal mentor! Thanks a lot!
Hi,
Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!
DSers Team
I was having an issue with a lost order and Zina was absolutely brilliant in finding the problem and sorting it with me. The conversation was quick and straight to the point, screenshots were used to help navigate and easily navigate the problem and explain what had happened. Zina was absolute brilliant could not fault in anyway, thanks again!
Hi there!
Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there
DSers team
I had an outstanding experience with Wendy! Her response time was incredibly fast, and she went above and beyond to resolve my issue efficiently. Her professionalism and quick thinking were truly impressive. If you're looking for someone who provides exceptional support and gets things done swiftly, Wendy is the person to reach out to. Highly recommended!
Rfimp was good. Helped me with my issue right away
Hi,
We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!
DSers Team