レビュー (25,831)

総合評価
5
評価レベルごとの件数
  • 評価の98%は5つ星です
  • 評価の1%は4つ星です
  • 評価の0%は3つ星です
  • 評価の0%は2つ星です
  • 評価の1%は1つ星です
2024年1月10日

the help center so lit and fast

YoungCruel
ポーランド
アプリの使用期間:27日
DSersが返信しました 2024年1月15日

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

2023年6月22日

Amazing support! Quick response from chat. The agent I spoke to was able to pin point my issue right away and provide me with clear explanation as to how to go ahead and solve it. Very pleased with their professionalism and curtosy :) Definitely recommend!

Zéro Bordel
カナダ
アプリの使用期間:10ヶ月
DSersが返信しました 2023年6月27日

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

2023年10月19日

I had a fantastic support experience with Lucas through DSERS' live chat. Lucas responded swiftly to my inquiries and supplied me with precisely the information I needed regarding order delivery mails integration between DSers and my Shopify store. This was truly a 5-star service experience!

Atmosfere
インド
アプリの使用期間:3ヶ月
DSersが返信しました 2023年10月22日

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

2024年1月3日

Lennon was very helpful and thorough

Fawnce
アメリカ合衆国
アプリの使用期間:約2ヶ月
DSersが返信しました 2024年1月15日

Hi,

We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers!

DSers Team

2024年1月4日

perfect app for my company

SNOOBY
イギリス
アプリの使用期間:約1ヶ月
DSersが返信しました 2024年1月15日

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

2023年7月28日

Jenny, helped me so much getting my Ali account reconnected to Dser. I am very appreciative of the screenshots making it easy to see the steps I needed to take. The response was much quicker than expected, actually within minutes of the request for support. I am very grateful that I was able to get my customer orders processed and paid for in a timely manner, both for my customers sake, and making me appear as a good business owner.

NewEarth Universe Collections
アメリカ合衆国
アプリの使用期間:9ヶ月
DSersが返信しました 2023年7月31日

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

2023年8月2日

I am very satisfied with DSers. Tony has helped me many times. He is very professional and very friendly. He found a solution for each of my questions and "problems". I can realy recommend DSers. Many thanks for everything to the team of Dsers and specially to Tony!

best regards Jenny

byMavas
スペイン
アプリの使用期間:約1年
DSersが返信しました 2023年8月4日

Hi,

We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers!

DSers Team

2023年9月12日

I want to give a huge shoutout to Blanca at DSers for exceptional customer service! She provided prompt and invaluable assistance, even though the problem I had was from me but she tried her best to help me out. Blanca's knowledge and patience were truly impressive. DSers' commitment to their customers shines through thanks to reps like her. Highly recommend DSers, especially for their outstanding support!

Julirys
サウジアラビア
アプリの使用期間:4ヶ月
DSersが返信しました 2023年9月18日

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

2023年6月25日

I was stuck with something and needed help I was put in contact with SANDY who was very helpful and was clear about what I needed to do. problem solved thanks again sandy

CleanPuff
オーストラリア
アプリの使用期間:7ヶ月
DSersが返信しました 2023年6月28日

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

2023年12月2日

Rin from customer support is amazing. My pain point was quickly addressed and solved.

AP Essentials
アメリカ合衆国
アプリの使用期間:約1ヶ月
DSersが返信しました 2023年12月4日

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team