レビュー (28,907)

総合評価
5
評価レベルごとの件数
  • 評価の98%は5つ星です
  • 評価の1%は4つ星です
  • 評価の0%は3つ星です
  • 評価の0%は2つ星です
  • 評価の1%は1つ星です
2023年11月27日

Alicia provided exceptional customer service!

I had a pleasant interaction with Alicia from customer service, who was incredibly helpful and knowledgeable. She patiently addressed my order inquiry and provided clear, comprehensive information. Alicia's dedication to customer satisfaction was evident, and I highly recommend seeking her assistance for any questions or concerns.

Virtual Box Shop
中華人民共和国香港特別行政区
アプリの使用期間:7ヶ月
DSersが返信しました 2023年11月29日

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

2024年3月27日

Muito bom o servico do app principalmente na parte de Suporte,
estava com uma duvida que estava me fazendo parar com as vendas na minha loja virtual ... Proucurei ajuda de varias pessoas e nao consegui . Acessando o Suporte tive a felicidades de encontrar o auxilio de "Villanelle" que com muito profissionalismo e paciencia conseguiu me ajudar em muito pouco tempo !
Agradeco demais ao App e ao colaborador Villanelle por me dar o suporte pessoal preciso e muito acertivo !

Solaris Shop
ブラジル
アプリの使用期間:5ヶ月
DSersが返信しました 2024年3月28日

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

2023年11月23日

I had 7 hours guidance without stopping even one minute. Anyone who was on the other side of the screen THANK YOU from the bottom of my heart. I had THE BEST CUSTOMER SUPPORT i ever had in my life. For that reasons i STRONGLY RECCOMEND DSERS and their CUSTOMER SUPPORT

WarmTru
スウェーデン
アプリの使用期間:約2ヶ月
DSersが返信しました 2023年11月26日

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

2024年1月10日

I came back to my store after a long pause and experienced some issues with relinking bu Cynthia turned out to be of great help and we fixed what needed to be fixed. Thank you!

Pet Perks Hub
ポーランド
アプリの使用期間:4ヶ月
DSersが返信しました 2024年1月15日

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

2024年2月6日

The collaborator Wendy helped me a lot that night, I was having a lot of difficulty as I was new to the platform and this support provided by Wendy solved my problems.

Venezza
ブラジル
アプリの使用期間:3ヶ月
DSersが返信しました 2024年2月11日

Hi,

We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers!

DSers Team

2024年1月22日

I would like to thank Lucy very much, she helped me a lot because I had made a mistake by deleting a product on shopify when I hadn't ordered it yet, and it's the first time I'm using DSERS and she explained to me what I have to do, very much Lucy and Lucy is very patient.

Bestryck
フランス
アプリの使用期間:約2ヶ月
DSersが返信しました 2024年1月23日

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

2023年12月29日

Support Agent Lucy was excellent at solving my quieries I had a question about whether I could use this app for an Australian market, and not only did she answer the question, she even gave me multiple helpful tips to enhance my experience and to make it easier to sell products. She deserves a raise.

Auzriyo Tech
オーストラリア
アプリの使用期間:3ヶ月
DSersが返信しました 2024年1月3日

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

編集日:2024年4月22日

Estou sempre sendo muito bem atendida pela equipe dser. Muito obrigada pela ajuda, paciência e por resolver meu problema com rapidez. Nota 10 para seu atendimento

Loja O Mundo e Elas
ブラジル
アプリの使用期間:約1ヶ月
DSersが返信しました 2024年4月15日

Hi,

We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers!

DSers Team

2024年3月25日

I had assist from Aimee and she was very kind and very helpful.

Vintz
韓国
アプリの使用期間:2ヶ月
DSersが返信しました 2024年3月26日

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

2024年2月3日

I'm extremely satisfied with DSers for managing my orders. It simplifies dealing with suppliers and automates order processing. Customer support is responsive and helpful. Highly recommend DSers for anyone looking for an efficient solution to manage their online store

Speedy Laces™
イギリス
アプリの使用期間:約2ヶ月
DSersが返信しました 2024年2月4日

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team