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So great! The customer service is SUPERB!!!! I had an amazing experience with Sandy! The team was incredibly attentive, friendly, and went above and beyond to address my concerns. They resolved my issue quickly and kept me updated throughout the process, making everything stress-free. It’s rare to find such a dedicated and efficient service these days, and I truly appreciate the effort they put into ensuring customer satisfaction. Highly recommend!
Hi there!
Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there
DSers team
Rita helped me very well today.
Hi,
Thank you so much for taking the time to leave a review! We're glad to hear that Rita was able to assist you effectively — our customer service team always aims to provide helpful and timely support.
If you ever need any more help, don’t hesitate to reach out to us again.
DSers Team
Elora is very helpful, I'm putting 4 star because the app has some bugs and can have a more user friendly UI
Hi,
Thank you for your feedback and for recognizing Elora’s helpfulness! We truly appreciate your suggestions regarding the app’s interface and bugs. Our team is always working to improve the user experience, and your input is valuable in that process.
If you need any further assistance, feel free to reach out!
DSers Team
Sandi was very prompt in responding to my questions. I am a new store owner and had many questions. She answered them in detail and walled me through the process. I am very grateful for all her help.
Hello!
Thank you so much for sharing your experience! We’re thrilled to hear that Sandi was able to assist you in getting everything sorted and guide you through the process. It’s always our goal to provide clear and helpful support, especially for new store owners like yourself.
If you ever need further assistance, don't hesitate to contact us again!
DSers Team
Very quick and frendly support! Love Rin supporter
Hello,
Thank you so much for your kind words! We’re thrilled to hear that Rin provided quick and friendly support. Our customer service team always strives to offer the best assistance possible.
Feel free to reach out anytime you need help.
DSers Team
When I reached out for help, Krystal responded and she was so professional in guiding me. She was patient and waited for me for as long as it took. My issues were resolved seemlessly with her help. She was a great help.
Dsers made it so easy to get immediate help just at the click of a button
Hello!
Thank you so much for sharing your experience. We're thrilled to hear that Krystal was able to assist you so effectively and that your issues were resolved smoothly. Our customer service team is always here to help, and it's wonderful to know that DSers made it easy for you to get the support you needed.
Feel free to reach out again if you need anything further!
DSers Team
great services!
Hello,
Thank you for taking the time to leave a review! We’re happy to hear you’re pleased with our service. Our customer support team is always here to provide fast and effective help.
If you ever need assistance again, don’t hesitate to reach out.
DSers Team
Great service and fast response
Hi,
Thank you for your review! We're glad to hear you had a great experience with our customer service team — fast and helpful support is what we always aim for.
If you need any further assistance in the future, feel free to contact us anytime.
DSers Team
The support I received was excellent and fast. I don't have time to wait around while money is slipping through my fingers. Dsers was able to handle 2 inquiries very fast. Vivian from support handled it all via Messenger. We sent screenshots back and forth until the issues were resolved. She is excellent!
Hello there!
Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!
DSers Team
Fiona was extremely helpful in addressing my questions about failed orders. She quickly found a solution, and I’m very pleased with the customer support!
Hello!
Thank you for your feedback! We're happy to hear that Fiona was able to quickly find a solution for your failed orders. Our customer service team is always here to provide the best support possible!
If you ever need further assistance, feel free to reach out anytime.
DSers Team