レビュー (29,803)

総合評価
5
評価レベルごとの件数
  • 評価の98%は5つ星です
  • 評価の1%は4つ星です
  • 評価の0%は3つ星です
  • 評価の0%は2つ星です
  • 評価の1%は1つ星です
2023年11月4日

I had trouble with my account, but customer service stayed with me for more than an hour and fixed everything for me! She was polite and her name was Selena!
Great customer service :D

Kodeh Online
カナダ
アプリの使用期間:9ヶ月
DSersが返信しました 2023年11月6日

Hi there!
Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

2024年2月21日

Wendy was very kind and helpful, she fixed my problem immediately! Thank you

Hathor's Jewels & Accessories
アメリカ合衆国
アプリの使用期間:1年以上
DSersが返信しました 2024年2月22日

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

2024年5月18日

Literally can't even be used

Nest Essentials
アメリカ合衆国
アプリの使用期間:4ヶ月
DSersが返信しました 2024年5月20日

Hi there
Thank you so much for taking time to write this feedback to us.

Would you mind reaching out to us with more details about the situation? Any more light you could share on what happened and would help us to find the right solution moving forward.

Here is the email address & official messenger link
support@dserspro.com
https://www.messenger.com/t/DSersOfficial

DSers team

2023年11月21日

Wendy was the best! She was so helpful and so kind with working through helping me with a mapping problem!

HyperSoft
メキシコ
アプリの使用期間:1年以上
DSersが返信しました 2023年11月22日

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

2023年11月30日

Im new to dropshipping and had a bit of an issue so contacted the live chat on messages and my problem was swiftly sorted out in no time.My experience was top class and i would recommend DSers to anyone that's dropshipping.

Black sheep
イギリス
アプリの使用期間:5ヶ月
DSersが返信しました 2023年12月3日

Hi there!
Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

2024年3月2日

Blanca helped me finally resolve an issue importing products and updating invetory. Excellent help 24/7! I’m amazed :) Also incredible inventory selection :D

Holo Haven
カナダ
アプリの使用期間:10ヶ月
DSersが返信しました 2024年3月4日

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

2023年12月23日

Once again, thank you for your outstanding support. I cannot thank you enough for the relief you brought by successfully resolving the error message that was blocking me. Knowing that you were able to help me clear that hurdle was truly awesome and gave me peace of mind.

yasky-junction
アメリカ合衆国
アプリの使用期間:約1ヶ月
DSersが返信しました 2024年1月3日

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

2024年2月19日

Selena was very helpful and greatly helped me to understand my issue. and then she provided support.

Your Baby Buy
オーストラリア
アプリの使用期間:5ヶ月
DSersが返信しました 2024年2月20日

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

2024年1月15日

I had a really good experience with someone at DSers when they helped me connect my account to an Aliexpress account. Lucia was really patient with helping me when I could not link them and did it for me. Thank you Lucia and the whole team for the support

Fluxify
アメリカ合衆国
アプリの使用期間:3ヶ月
DSersが返信しました 2024年1月17日

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

2024年1月6日

I'm very grateful with the support of Lucia. She helped me with a lot of doubts in my first order through DSers and she was very patient and kind with the answers. Fast response and excellent service. I strongly recommend the support service and specially if it's Lucia that one who answers to any doubts.

Attienda Store
ペルー
アプリの使用期間:3ヶ月
DSersが返信しました 2024年1月15日

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team