レビュー (29,825)

総合評価
5
評価レベルごとの件数
  • 評価の98%は5つ星です
  • 評価の1%は4つ星です
  • 評価の0%は3つ星です
  • 評価の0%は2つ星です
  • 評価の1%は1つ星です
2023年11月11日

Support is awesome, big thanks again to Wendy for great customur Service really appreciate it and all my questions were answered nothing left behind, came with Problems gone with all done !

Noè shop
ドイツ
アプリの使用期間:約2ヶ月
DSersが返信しました 2023年11月12日

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

2024年1月18日

I faced a challenging issue that left me frustrated for hours. Reaching out to Dsers support, Vivian took charge of my ticket and impressively resolved my problem swiftly and efficiently. Her expertise, patience, and exceptional customer service skills turned a stressful situation into a positive experience. Vivian's ability to deliver quick and effective solutions is truly commendable. A big thank you to Vivien – your help was invaluable and greatly appreciated!

Lashada
アメリカ合衆国
アプリの使用期間:3ヶ月
DSersが返信しました 2024年1月21日

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

2024年4月16日

they answered all my questions qualitatively and quickly and solved my problem

AB Market media
イギリス
アプリの使用期間:11ヶ月
DSersが返信しました 2024年4月17日

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

2023年11月8日

As a first-timer using DSers, I faced a few technical issues regarding syncing my AliExpress account to DSers. Raphael helped me through the whole process and made sure everything was working smoothly. I loved the fact that he shared screenshots throughout the troubleshooting process; it made it so much easier and clearer.

Brewtiful Brews & Co
アメリカ合衆国
アプリの使用期間:約2ヶ月
DSersが返信しました 2023年11月12日

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

2024年1月13日

I'm thrilled with DSers‑AliExpress Dropshipping service from Vivian! her service is fast, efficient, and the support team is always ready to help. Managing orders has never been easier. Highly recommended for a seamless dropshipping experience!

Timeslessgaze
アメリカ合衆国
アプリの使用期間:4ヶ月
DSersが返信しました 2024年1月15日

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

2024年5月12日

Dsers support is really amazing

Classy Chicago
ニュージーランド
アプリの使用期間:3ヶ月
DSersが返信しました 2024年5月13日

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

2023年12月19日

I was having problems with some orders not accepting payments and being closed. The associate Eden was an absolute help with guiding and helping me resolve the issues I was facing. Eden provided kind and fast service!

My Type Of Jones
アメリカ合衆国
アプリの使用期間:8ヶ月
DSersが返信しました 2023年12月20日

Hello there!
Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

2024年2月8日

Wendy was really helpful, as she provided extremely clear explanations. The problem was solved in less than 15 minutes. I am very satisfied with the customer service!

Luigi Store
アメリカ合衆国
アプリの使用期間:3ヶ月
DSersが返信しました 2024年2月11日

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

2024年3月7日

Jully was incredibly helpful in understanding the mapping and SKU change within my store. Very quick responses and easy to understand. Thanks!

LeonaCurated
アメリカ合衆国
アプリの使用期間:3ヶ月
DSersが返信しました 2024年3月10日

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

2023年12月30日

I'm thrilled with the support I received from Chris at Dsers! Chris went above and beyond to help me navigate and optimize the process of importing products from Aliexpress to my Shopify store. The responsiveness, expertise, and friendly approach made my experience incredibly positive. Chris' dedication to customer satisfaction truly sets Dsers apart. I highly recommend Dsers and extend my sincere thanks to Chris for the outstanding assistance!

iCraft
イギリス
アプリの使用期間:5ヶ月
DSersが返信しました 2024年1月3日

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team