レビュー (29,836)

総合評価
5
評価レベルごとの件数
  • 評価の98%は5つ星です
  • 評価の1%は4つ星です
  • 評価の0%は3つ星です
  • 評価の0%は2つ星です
  • 評価の1%は1つ星です
2023年11月16日

Lucia was very efficient in helping me to resolve an issue that caused me to be held up all day trying to resolve it myself. He had it resolved in under 10 minutes. Next time, I will go start to Lucia for help!
~Patty

Goldie The Rescue
アメリカ合衆国
アプリの使用期間:3ヶ月
DSersが返信しました 2023年11月19日

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

2023年11月14日

Very quick and nice help from the DSers support. Quick answers and straight to the point to resolve the issue! Very Nice service :)

Fairlydeals
オランダ
アプリの使用期間:7ヶ月
DSersが返信しました 2023年11月15日

Hello there!
Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

2024年1月3日

Outstanding. I'm 65 years old and this isn't easy for me so this rep linked my account and saved headaches and stress. I have wasted so much time before they helped me. This rep was wonderful. I hope I get the same person next time. And there is AWAYS a NEXT time.

Paisley Porch
アメリカ合衆国
アプリの使用期間:6ヶ月
DSersが返信しました 2024年1月15日

Hi,

We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers!

DSers Team

2024年1月30日

I was helped by Jully. Very efficient, patient and helpful assistance. I got a response almost instantly. very happy!

Adore Paws
オーストラリア
アプリの使用期間:12ヶ月
DSersが返信しました 2024年1月31日

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

2023年12月24日

Very good support team especially operator with name "Isla". Helped me with many issues to solve in my dsers account.

GT Concept Store
カザフスタン
アプリの使用期間:10ヶ月
DSersが返信しました 2024年1月3日

Hi,

We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers!

DSers Team

2024年5月4日

I recommend, they respond 7/24 and they undrestand what to do.

Jovial Reside
カナダ
アプリの使用期間:6ヶ月
DSersが返信しました 2024年5月5日

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

2023年12月5日

Excellent service! Quick and to the point. Solved my problem.

lojaideale
ブラジル
アプリの使用期間:2年以上
DSersが返信しました 2023年12月7日

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

2024年5月12日

Great support from Rfimp

AllStylePro
フランス
アプリの使用期間:5ヶ月
DSersが返信しました 2024年5月13日

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

2023年12月30日

I messaged and Krystal replied. The best customer service I have had so far. She was responding pretty fast and knew the answers for me. She helped me with directions as well. She was very professional and responsible to fast replies.
Thank you Krystal!

Alna
アメリカ合衆国
アプリの使用期間:4ヶ月
DSersが返信しました 2024年1月3日

Hi there!
Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

2024年2月16日

I worked with Aimee, she helped with an issue I had with my DSers-AliExpress account. She was knowledgeable, patient, and resolved my issues, and answered all my questions. It was a pleasure to work with Aimee.

Classybeing Jewelry & Accessories!
アメリカ合衆国
アプリの使用期間:1年以上
DSersが返信しました 2024年2月19日

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team