レビュー (26,197)

総合評価
5
評価レベルごとの件数
  • 評価の98%は5つ星です
  • 評価の1%は4つ星です
  • 評価の0%は3つ星です
  • 評価の0%は2つ星です
  • 評価の1%は1つ星です
2021年6月5日

J'ai utilisé DSERS pour traiter une commande, et j'ai eu BRUNA qui m'a assisté sur tout le processus de traitement jusqu'au paiement. Ma commande avait échoué, le mapping était incomplet, Bruna m'a guidé avec des explications très concises; les réponses étaient précises et moi qui ne comprends pas vite, je n'ai eu aucune difficulté avec les explications de Bruna. Je la trouve super efficace et c'est super, en tant que débutant de pouvoir etre aidé comme ça. Merci encore à BRUNA pour sa disponibilité et toute l'aide qu'elle m'a apportée. eric

Autour du bien-etre
フランス
アプリの使用期間:2年以上
DSersが返信しました 2021年6月7日

Hi Autour du bien-etre,

We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers!

DSers Team

2021年5月7日

Niki solved my problem, they have a great support. I had a problem with a store that needed to remove and nikki fixed. thanks

Descontos +
ブラジル
アプリの使用期間:2年以上
DSersが返信しました 2021年5月8日

Hi Descontos +,

We are glad to learn that DSers is really helpful for you. DSers will continue working hard to provide an excellent dropshipping experience for all users. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

2021年10月10日

I use dropshippers to fulfill my orders with shopify. It is a very good working app for dropshippig business. It is working very professional and fast. The last 2 days I had an issue with one order it said it fails everytime but i couldnt fix the issue. I contacted the support via facebook. Best support ever of all the shopify apps. After a few minutes i got an answer from Catherine. She was very kind, professional and quick with solving my problem. I can recommend dropshippers to everyone who wants to start dropshipping. Best fullfilment and support service. Thank you Catherine! :)

truespiritofnature
ドイツ
アプリの使用期間:2年以上
DSersが返信しました 2021年10月10日

Hi truespiritofnature,

We really appreciate your review of our App and customer service. We are grateful that you took the time out to leave such a thorough comment to us. We will continue working hard to develop our app to further improve users' dropshipping experience. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

2022年12月17日

Melhor aplicativo de processamento e ótimo suporte, recomendo para tods que trabalham com dropshipping

AndradeStores
ブラジル
アプリの使用期間:2年以上
DSersが返信しました 2022年12月18日

Hi,

We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers!

DSers Team

編集日:2023年2月17日

I received assistance from Jessica today and the experience was very pleasant as she provided me with information as to how the app works and so far everything is working out good and appears to be one two clicks to get started.

Got to love business as we deal with issues at record time and Mia sure assisted me today with my issue and provide suggestions for the future with pricing and supplier shipping cost. I am grateful for the support team as they are very kind and helpful and they always save the day.

Tammise Market
アメリカ合衆国
アプリの使用期間:2年以上
2021年3月3日

The support of DSers was sooooo quick ! Thanks a lot to Barrett who solved my issue in a few minutes ! Would definitely recommend

MangAzz Shop
アラブ首長国連邦
アプリの使用期間:2年以上
DSersが返信しました 2021年3月3日

Hi MangAzz Shop,

We are glad to learn that your issue was fixed. Thank you for your review of our customer service team. They are always here for you to answer any of your questions. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

2022年12月16日

Support customer is very fast as beginner it was difficult to manage some stuff. Eden helped me so much !

Madame Léopard
カナダ
アプリの使用期間:2年以上
DSersが返信しました 2022年12月18日

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

2021年10月31日

Lena has been so helpful providing me with the information I need including detailed images, great app and service.

Bamiyan
フランス
アプリの使用期間:2年以上
DSersが返信しました 2021年10月31日

Hi Bamiyan,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

編集日:2021年5月24日

C'est la deuxième fois que je fais appel a l'aide de dsers et c'est également la deuxième fois que je suis impressionnée par ce support.
Cette fois ci j'ai eu un problème avec mon compte aliexpress lié a Dsers. Grace à l'aide précieuse de Catherine mon problème est réglé et je peux enfin lancer ma première pub.
Catherine est incroyablement réactive et efficace.
Pr tout dire j fais le chat par erreur car la plus part du temps y a personne derriere mais là un simple bonjour et hop on est pris en charge.
Merci bcp Dsers pour ce support professionnel.
Merci particulièrement Catherine. Grace à Dsers, j'avance sereinement dans mon projet en me concentrant sur l'essentiel!
Jessica est là à l'écoute et m'a tout de suite apportée l'aide dont j'avais besoin
merci bcp Jessica

joujoustore
フランス
アプリの使用期間:2年以上
DSersが返信しました 2021年5月23日

Hi joujoustore,

We really appreciate your review of our App and customer service. We are grateful that you took the time out to leave such a thorough comment to us. We will continue working hard to develop our app to further improve users' dropshipping experience. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

2023年9月3日

I want to Thank Catalina from DSers team. For helping me out with my questions. Have A great day!

Sockingit
アメリカ合衆国
アプリの使用期間:約2年
DSersが返信しました 2023年9月5日

Hello there!
Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team