DSers‑AliExpress Dropshipping , 24,766件のレビュー
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This is by far the best customer support that I ever received! ⭐⭐⭐⭐⭐
Chris was so helpful and patient with me for a few hours and he successfully solved all my problems and we finally found a solution! Amazing app and top customer support because they do care about they customers and want to do their best to help them out!
I need help to place my order from shopify to dser, and I did it wrong the 1st time. Luckily I got Sally from dser's support to help me and she explained everything perfectly and undone my mistake in no time. Amazing stuff Sally & Dser team. Thank you!
Hi,
We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!
DSers Team
I have a problem with linking dsers and aliexpress. Villanelle from customer support helped me solve it in 10 mins. The service is great
Hi Homelystyle,
We are happy that your problem was solved and thank you so much for your review. Our customer service team is always available to respond to all your inquiries and answer any questions you have. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!
DSers Team
Bonjour Jessica et merci pour votre soutien et de trouvé un solution de mon problème j'hésiterais pas revenir vers toi en cas de problème
Hi,
We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers!
DSers Team
5 Stars for Ruby. Love Dsers because of the great customer support via messenger. Thanks alot. Any time I have an issue, they are very helpful.
Hi Suctional,
Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!
DSers Team
They are having bug on their system and they don´t even have the proper Infos. why and how long it will take. WORST part is i cannot even complete the customer Order.
DSERS Customer Service Agent EMMA has response like this:
"This is the responsibility of the technical department, so I cannot provide a specific time. Sorry............".
How can they even reply like this when so many shops are integrated with them. They should atleast provide the infos of technical department or they should atleast give us approx. time frame.
WORST SERVICE EXPERIENCE this time.
Hi there
Thank you so much for taking time to write this feedback to us, we appreciate your honesty.
We are sorry that our latest update may have caused some issues, and we are working hard to make sure that everything gets solved. We will take this opportunity to keep on improving to ensure that this doesn't happen again.
Please feel free to contact our customer service team for any updates on your situation, or additional questions you may have.
Here is the email address & official messenger link
support@dserspro.com
https://www.messenger.com/t/DSersOfficial
DSers team
Meena at customer support was great, helped me with logging into my account. super helpful overall. will recommend this to others
Hi SewTag,
We are happy to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!
DSers Team
Le support est toujours disponible. Dommage que les offres marketing ne soient pas visibles dans la boutique.
Hi Cuisine à Jour,
We really appreciate that you enjoy dropshipping with DSers! DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!
DSers Team
I used Dsers everyday to process the orders of my store. Great app. Works well and when I need help the support is always available on Facebook (messanger). I recomend it.
Hi ShopTeka,
We really appreciate that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't be hesitate to contact us again if you have any questions. Happy dropshipping with DSers!
DSers Team
great app, simply and intuitive, allows you to save a lot of time. Great online support support, thanks
Hi storQ.pl,
We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers on providing a better dropshipping experience. Feel free to contact us if you have any questions. Happy dropshipping with DSers!
DSers Team