レビュー (30,093)

総合評価
5
評価レベルごとの件数
  • 評価の98%は5つ星です
  • 評価の1%は4つ星です
  • 評価の0%は3つ星です
  • 評価の0%は2つ星です
  • 評価の1%は1つ星です
2024年10月4日

Awesome support from Lena! I'm a first-time user of the platform and wasn't too sure about the ordering process. Vivian patiently guided me through the process

HOMEFOLIOPK
パキスタン
アプリの使用期間:11日
DSersが返信しました 2024年10月10日

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

2024年11月2日

Thank you Lena.
I was trying to fix the product listing problem from last more than 12 hrs.
and you solved it instantly. you made my day this was my first time Iwas trying to list product on shopify. you also gave me good suggestion to look for the products etc. Thank you again

My Web Bazaar
アメリカ合衆国
アプリの使用期間:2日
DSersが返信しました 2024年11月4日

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

2024年9月21日

"I had a fantastic experience with Maria from DSERS. She was incredibly helpful and attentive, guiding me through the process with ease. Her support made a significant difference, and I truly appreciate her dedication. Thanks MARIA.

SpinGhar Online Store
ベルギー
アプリの使用期間:25日
DSersが返信しました 2024年10月7日

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

2024年8月14日

Celia is the best! i had a shipping problem with my shopify store and Celia was able to isolate the problem effortlessly for me just by running through a few things.

GODISLOVE
アメリカ合衆国
アプリの使用期間:4ヶ月
DSersが返信しました 2024年8月15日

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

2024年10月5日

Super responsive agents on site, they help you with all your questions. Special shout out to Olivia, very kind and patient with me and my questions. 99% of their suppliers include VAT for EU markets and UK, sales tax on NA markets...etc. It saves you the hassle as a dropshipper. Once again, special thanks to Olivia :D

Luxo Lumens
イギリス
アプリの使用期間:7日
DSersが返信しました 2024年10月10日

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

2024年8月29日

Good Customer service. Thank you Selena for your quick and clear replay.

Trendi Pets
ポルトガル
アプリの使用期間:10ヶ月
DSersが返信しました 2024年9月1日

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

2024年10月31日

a Myra me atendeu muito bem e foi excepcional e rapida para resolver a minha situação. Obrigado!

Ice Joias
ブラジル
アプリの使用期間:2年弱
DSersが返信しました 2024年11月3日

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

2024年9月9日

The assistant today was a tremendous help. I was guided step by step with directions and screen shots. The assistant was encouraging and professional and I needed this as this is my first order. Thank you again for your patience with me.

Online Faves
アメリカ合衆国
アプリの使用期間:29日
DSersが返信しました 2024年9月10日

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

2024年8月8日

I want to give a huge shoutout to Rfimp for his exceptional customer service. I was mistakenly charged for the DSers app while I was still in my trial period, and as someone who had just started my online store with no customers yet, I wasn’t ready to commit to the advanced plan. Rfimp was incredibly understanding and efficient in resolving the issue. He quickly processed a refund for me, which was a huge relief. His professionalism and kindness really made a difference. Thanks to Rfimp, I can focus on growing my store without any extra stress. Highly recommend!

My Store
アメリカ合衆国
アプリの使用期間:約1ヶ月
DSersが返信しました 2024年8月11日

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

2024年9月2日

i have got helpful info from Vivian. i was struggling with 2 issues. Vivian helped with explaining so good with help of pictures. i am grateful and i appreciate. thank you

THESMSHOP
カナダ
アプリの使用期間:約1ヶ月
DSersが返信しました 2024年9月4日

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team