レビュー (7,215)

総合評価
5
評価レベルごとの件数
  • 評価の98%は5つ星です
  • 評価の1%は4つ星です
  • 評価の0%は3つ星です
  • 評価の0%は2つ星です
  • 評価の1%は1つ星です
2023年11月12日

Vertigo
イスラエル
アプリの使用期間:約1ヶ月
DSersが返信しました 2023年11月13日

Hello,
Thank you for your rating.
Please feel free to share any thoughts you may have on how we can improve.
We are always happy to hear new suggestions,

Here is the email address & official messenger link
support@dserspro.com
https://www.messenger.com/t/DSersOfficial

DSers team

2024年4月3日

Aura Ave
カナダ
アプリの使用期間:30日
DSersが返信しました 2024年4月6日

Hello,

Thank you for your rating.
Please feel free to share any thoughts you may have on how we can improve.
We are always happy to hear new suggestions,

Here is the email address & official messenger link
support@dserspro.com
https://www.messenger.com/t/DSersOfficial

DSers team

2024年4月2日

RetroDeck
スペイン
アプリの使用期間:22日
DSersが返信しました 2024年4月6日

Hello,

Thank you for your rating.
Please feel free to share any thoughts you may have on how we can improve.
We are always happy to hear new suggestions,

Here is the email address & official messenger link
support@dserspro.com
https://www.messenger.com/t/DSersOfficial

DSers team

2024年1月13日

EleksTube IPS Global by EleksMaker
日本
アプリの使用期間:20日
DSersが返信しました 2024年1月16日

Hi there
Thank you so much for taking the time to leave this rating.

Would you mind reaching out to us with more details about the situation? Any more light you could share on what happened and would help us to find the right solution moving forward.

Here is the email address & official messenger link
support@dserspro.com
https://www.messenger.com/t/DSersOfficial

DSers team

2024年11月2日

Veroqua
アメリカ合衆国
アプリの使用期間:約1時間
DSersが返信しました 2024年11月3日

Hi there,

Thank you for your review, all feedback is important to u.

As you can hopefully see from our other reviews, your situation is the exception and far from our usual high standards. This makes us all the more keen to make sure this gets resolved and doesn’t happen again.

Please drop our customer services team a message via on any below methods

Here is the email address & official messenger link of DSers customer service
support@dserspro.com
https://www.messenger.com/t/DSersOfficial

DSers Team

2025年6月18日

Amazing support by Frankie

Perfect Finds
アメリカ合衆国
2025年6月17日

Good customer support from selena, so far it's been a good place to get products.

Tech Nest
コロンビア
2025年6月17日

I had a problem that was making my operation difficult, but I contacted Fiona and she helped me with my problem. Thank you very much Fiona!

Luxo no Lar
ブラジル
2025年6月17日

Maria von DSers hat mir heute extrem gut und schnell geholfen per Live-Chat.Ich kann DSers und Maria sehr empfehlen.

KahuPaw
ドイツ
2025年6月17日

Wendy was very patient and solved my problem. Really appreciate the help and efforts taken by dsers to solve problems. Amazed by 24*7 customer service.

Zonvoo
アメリカ合衆国
2025年6月16日

Rimberio Store
アラブ首長国連邦
2025年6月16日

Merci à Teresa efficace et très aimable

AURA
フランス
2025年6月16日

“Daryl was amazing!”
He quickly solved my issue and explained everything in a way that actually made sense. Super helpful, patient, and easy to talk to. Really appreciate the support!

MYLUNEL
カナダ
2025年6月15日

Muy buena atención, siempre responden mis solicitudes lo más rápido posible, full recomiendo

REC CLIPY
チリ
2025年6月15日

Chloe solved my problem. Really helpful and saved me a lot of time

My Store
ベトナム
2025年6月15日

Chloe did amazing job, 1/2 minutes reply and fix! best service!

MX Savage
エストニア
2025年6月15日

Chloe from DSers has been amazing! Super responsive, helpful, and always ensures my orders run smoothly. Great communication and reliable service—highly recommend her!

Shopsyde
カナダ
2025年6月15日

Chloe was super fast ,kind and patience , she helped me a lot ...Thank you!!

LullaBimbi
アメリカ合衆国
2025年6月14日

It's a wonderful app and they have wondeful assistans as well haha so thank you Fiona for everything. You were amazing and very lovely with me, I'll remember it really like huh ❤️

Oh My Gooosh
フランス
2025年6月14日

Great customer Service, Selena was very helpful ⭐️⭐️⭐️⭐️⭐️

Budget Baby Co
イギリス
2025年6月14日

Je tiens à vous remercier sincèrement pour l’assistance que vous m’avez apportée. Votre réactivité, votre professionnalisme et votre patience ont grandement facilité le traitement de ma demande.

Je vous suis reconnaissant(e) pour la qualité de votre accompagnement et pour le temps que vous m’avez consacré.

Avec mes salutations les plus distinguées,

FlyZeen
ベルギー
2025年6月14日

Amazing support from Sandra! Super responsive and helpful. She solved my issue quickly and professionally. Thank you DSers team!

Laxina Store
イスラエル
2025年6月13日

Customer service / response time is top notch!

Bonkers for Tech Toys
カナダ
2025年6月13日

muy atentos y rapidos en responder

clickanddrop
スペイン
2025年6月13日

Thankyou so much to Aurora for the help to a problem I had spent hours trying to solve today. Aurora was quick to respond, with clear instructions. Will definitely be using the live chat function for support again in the future if needed.

Sage Spirit Jewelry
イギリス
2025年6月13日

Horrible service placed two order from my store and neither were fulfilled

VogueNix
アメリカ合衆国
2025年6月13日

Huge shout out to Frankie from the Dsers customer service team. He was extremely knowledgeable, quick, and sent screenshots so I could see exactly what he was talking about. He helped me resolve my issue in less than 5 minutes and guided me along every step with patience and skill. 100% the best customer service I've ever received.

PocketBreeze
アメリカ合衆国
2025年6月12日

Lydia was very helpful and patient. Thanks to her help and support I was able to solve big problem. Truly appreciate her efforts . Thanks a lot again Lydia

Cute Munchkins
イギリス
2025年6月12日

Me ha atendido Rita y otras veces otras personas que no recuerdo ahora . Rita ha sido excelente e impecable en sus respuestas ayudándome a solucionar todas las dudas inmediatamente. Así da gusto trabajar con una plataforma como Dsers!

ECO PET FRIEND
スペイン
2025年6月11日

I had a lot of help and a clear understanding on how to operate everything. Thanks to the customer service which was very impressive with response time and the knowledge. THANK YOU 100x OVER!!

Greatest Goodz
アメリカ合衆国
2025年6月11日

kick2wear
フランス
2025年6月11日

very good service, kimi was very helpful

SnappiSpot
オランダ
2025年6月11日

muy buen atencion al cliente

AIRELUX
スペイン
2025年6月11日

I'm very happy with the support. Wendy was very kind, replied promptly and helped me to solve my problem. Thank you, Wendy!

Gentle Purrs
オーストラリア
2025年6月11日

Excellent customer service. I had a rockstar agent on the line. I had issues for weeks and then finally I got the right per. Yey Dsers

Essential Lady
アメリカ合衆国
2025年6月10日

grupo do suporte muito eficiente , fui atendido pelo zico ele foi rapido em solucionar o meu problema recomendo muito a dsers

Pollydiscount
ポルトガル
2025年6月9日

Rita was a good help for me, she is always available to help and support. Thanks :)

Xs & Os
ポルトガル
2025年6月9日

TRENDSCARTS
カナダ
2025年6月9日

DEsers saved me. more than once! if your a newbie like me. neck deep in digital trouble. and you're 68 yo; this is daunting. Dseers saved me!!

Femme Fatale Fashions
アメリカ合衆国
2025年6月9日

Très professionnel et excellent savoir-faire

Wavez
フランス
2025年6月9日

Service à l'écoute. Merci à Zoey pour son aide précieux :)

Libellée.ch
スイス
2025年6月9日

I had the privilege of working with Blanca from the Dsers Support Team, and I’m honestly blown away by the level of service I received. From start to finish, Blanca went above and beyond to ensure that my experience was seamless and that my issues were resolved quickly and effectively.

Blanca was not only incredibly professional but also very patient and understanding. She took the time to listen to all of my concerns and offered thoughtful, clear solutions that were tailored specifically to my needs. What stood out most was her genuine dedication to making sure I was completely satisfied.

Not only did Blanca respond promptly to all of my inquiries, but she also followed up to ensure that everything was running smoothly after the issue was resolved. That level of care and attention to detail is hard to come by these days, and it truly sets Dsers apart.

Blanca’s communication skills are impeccable. She was able to explain complex technical details in a way that was easy to understand, and her calm, friendly demeanor made the entire process feel stress-free. I truly felt supported and valued as a customer throughout the entire experience.

If you’re looking for top-tier customer service, Blanca is the person you want to work with. Her professionalism, knowledge, and dedication to customer satisfaction make her an invaluable asset to the Dsers Support Team. I couldn’t be more grateful for her assistance, and I’m now a loyal customer because of her excellent service.

Opulent Glow
パキスタン
2025年6月8日

I had an excellent experience with DSers' support! Aurora was extremely helpful, patient, and quick to resolve my issue with removing a store and guiding me through the next steps. Her service was top-notch, and I really appreciated her clear communication and professionalism. Thank you, Aurora and the DSers team!

ConforLife
ブラジル
2025年6月8日

Frankie was very helpful and VERY quick. was patient with my frustration as well!

Shop Mountify
イギリス
2025年6月8日

"Daryl has been phenomenal by taking our shop step by step. Great Job

Lena & Miles Exquisite Boutique LLC.
アメリカ合衆国
2025年6月8日

Customer support is fast and helpful! Zoe was really nice.

My Store
メキシコ
2025年6月8日

⭐️⭐️⭐️⭐️⭐️ Outstanding Support from Zoey!

I’m incredibly happy with the service I received from Zoey! From the very beginning, she was attentive, patient, and professional. She answered all my questions clearly and promptly. Her friendliness and dedication made the entire experience smooth and pleasant. ✨

Kudos to the DSers team for having such a great team member! I definitely recommend their support!

PetJoyShopUSA
ブラジル
2025年6月7日

Support is outstanding.

Dropitme
インド
2025年6月7日

Zico was incredibly helpful and professional!
He answered all my questions clearly and patiently. His support made everything much easier to understand. I truly appreciate the excellent service. Highly recommend Zico — thank you again!

Delicia Shop
イギリス
2025年6月7日

CONSIGLIO SANDRA E' UNA PERSONA SPECIALE , GENTILE , PREPARATA E MI AIUTATO PASSO PASSO A RISOLVERE IL PROBLEMA TECNICO CHE NON RIUSCIVO A SCARICARE I PRODOTTI ALIEXPRESS NEL MIO STORE .GRAZIE ECO RISPARMIAREENERGIA N.FRANCESCHINI DIRETT.CEO

ECO-RISPARMIARE ENERGIA
イタリア
2025年6月6日

www.artiregalo.com
イタリア
2025年6月6日

Mary
Jun 6, 2025
Thank you, Rita for being so very helpful in solving my problem. I appreciate your kindness and patience with my many questions. I feel confidant that I can now move forward with my project. Thank you so much!

MColton
アメリカ合衆国
2025年6月6日

Thank Maria

Devocione
アメリカ合衆国
2025年6月6日

Super Mitarbeiter schnelle antwort hilfsbereit nette mitarbeiter TOP

Vivatec
ドイツ
2025年6月6日

Tess was super helpful and kind. She explained everything in a very clear way and answered all my questions quickly. Really appreciated the professional and friendly support ! made everything much easier to follow. Thank you so much Tess!

Photura
アメリカ合衆国