DSers‑AliExpress Dropshipping , 25,655件のレビュー
絞り込む
-
評価順
I would definitely recommend DSers app. It is awesome for dropshipping. Also, DSers customer care is great! I chatted in just now with Irene, and she assisted with my issue really quick and resolved it!
This is the second time I have used their chat support, and both times, I was assisted promptly, courteously, and the customer service reps are very knowledgeable.
Thanks, Irene! :)
Hi,
We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!
DSers Team
I wanted to change the currency on Dsers and chatted with Jenny who was exceedingly helpful. She fixed the problem right away and I am very satisfied with the service . Great first experience! Thanks again!
Hi there!
Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.
DSers team
"I'd like to share my experience with Dsers customer service. I contacted them with a question regarding a product and was impressed by the prompt and helpful response I received. The customer service representative was professional, friendly, and efficiently resolved my issue. Thanks to their excellent service, I feel confident in continuing to use Dsers for my needs. Highly recommend their customer service!"
Hi,
Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!
DSers Team
Agent Rita was great help and very patient. Rita guided me thru Mapping, adding other Suppliers, Variant questions answered, manual orders, order numbers, and much more. She sent screen shots with detailed instructions. Glad it is done in Messenger because I could also send her my screen shots which I am unable to do in a standard Chat window. So glad for DSers Support. I would rate Rita a 5 Star. The App, I still find a little confusing, even after watching some of the tutorials.
Hi there!
Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there
DSers team
had trouble with mapping orders had good advice would recommend very helpful
Hi,
We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!
DSers Team
I had the pleasure of dealing with Sally from customer service. Quick and efficient, she provided a 5-star service. Top-notch!
Hi there!
Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.
DSers team
Had an issue with a connection synchronisation and they resolved it within seconds. Really helpful and love to speak to. Didn't even have to wait to be connected.
Hi,
We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!
DSers Team
This app has a really good support team. Villanelle helped me with the problem I had and provided me with many solutions.
Hi,
We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!
DSers Team
Had an bug with my store, It was Irene who helped me. Fast response, helpful, she has it all
Hi,
We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!
DSers Team
I found the app to work fantastic and I had some questions about sending the product to eBay and Julie and she answered them quickly. I more than likely will be upgrading to the next stage.
Hello there!
Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!
DSers Team