レビュー (31,751)

総合評価
5
評価レベルごとの件数
  • 評価の98%は5つ星です
  • 評価の1%は4つ星です
  • 評価の0%は3つ星です
  • 評価の0%は2つ星です
  • 評価の1%は1つ星です
2025年1月5日

Fiona was very helpful in solving a problem I was having. The issue was resolved in minutes and her communication was excellent. She even gave me information about the issues so I wouldn't have the same problem again.

Shop Kimba
オーストラリア
アプリの使用期間:約1年
DSersが返信しました 2025年1月13日

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

2024年12月1日

The support I received was excellent and fast. I don't have time to wait around while money is slipping through my fingers. Dsers was able to handle 2 inquiries very fast. Vivian from support handled it all via Messenger. We sent screenshots back and forth until the issues were resolved. She is excellent!

LED Lights For Sale : Affordable LED Solutions : Wholesale Prices
カナダ
アプリの使用期間:2年以上
DSersが返信しました 2024年12月3日

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

2025年2月26日

DSer has completely transformed the way I manage my dropshipping store! The automated order fulfillment and smooth integration with Shopify make everything so much easier. Finding and importing products is a breeze, and I love how efficiently it syncs with suppliers. The app is reliable, fast, and incredibly user-friendly. Plus, their customer support is top-notch—always quick to respond and very helpful. If you're looking for a hassle-free dropshipping solution, this is the app for you!

TimeXNight
アメリカ合衆国
アプリの使用期間:約1ヶ月
DSersが返信しました 2025年2月27日

Hello!

Thank you so much for taking the time to leave such a wonderful review! We're thrilled to hear that DSers has transformed the way you manage your dropshipping store, and that our customer support team has been able to provide the assistance you needed. We’re committed to offering an easy and efficient experience, and it's great to know it’s making a difference for your business.

If you ever need help in the future, feel free to reach out—we’re here to support you every step of the way!

DSers Team

2025年1月4日

It was great working with Sandy! Not only was she informative, she was able to assist me with more than one issue and she was helpful enough to complete the necessary updates herself on my behalf. This is a prime example of excellent customer support.

Crave Case
アメリカ合衆国
アプリの使用期間:11ヶ月
DSersが返信しました 2025年1月6日

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

2024年12月30日

I am a beginner and just started my journey. During the setup i had questions that i could not find answers to. So I started up a chat with Luna to find out more about the flow of orders. She was very informative and made my day a lot better with quick and knowledgeable responses.

DSer certainly makes dropshipping a adventure, but a beautiful one.

UBelle Store
オランダ
アプリの使用期間:4ヶ月
DSersが返信しました 2025年1月3日

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

2025年1月25日

I have received valuable and very professional help from Raphael who helped me complete several orders that were on hold, he resolved the problem quickly with kind and respectful treatment. Thank you for your help.

GizmoNest
アメリカ合衆国
アプリの使用期間:4ヶ月
DSersが返信しました 2025年1月27日

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

2025年1月20日

I want to give a big shout out to Aimee from DSers team!!! :)

I had completely locked myself out of my account that is connected to my online store and was completely overwhelmed with no luck accessing it and she was able to assist me and help me out with my store. So thank you so much for your kindness and great customer service I received from you today! You are awesome!

Whispering desires Shoppe
アメリカ合衆国
アプリの使用期間:3ヶ月
DSersが返信しました 2025年1月23日

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

2025年1月6日

I was experiencing a complicated issue in regard to tracking and inventory control with my store on Shopify, After some time working through the issue, Chloe was very helpful in resolving the problem! DSers came through again! BP

GravityOutdoorAndSurvival
アメリカ合衆国
アプリの使用期間:6ヶ月
DSersが返信しました 2025年1月13日

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

2024年12月25日

When my customer didn't receive their product I started up a chat with Zico to figure out why. All I can say is that it has been quite a process but in the end everything was resolved. Now I understand how all the services work together to fulfill orders. Thank you!

Shoptribe
オランダ
アプリの使用期間:約2ヶ月
DSersが返信しました 2024年12月28日

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

2025年2月3日

I’ve only just started using DSers, but so far, so good! I’m really enjoying it because it saves me so much time when importing products. The syncing process is straightforward and easy to use. After placing my first order, I needed to sort out a couple of things, but their live chat support was extremely helpful. I’ll definitely continue using it!

Santino Apparel
イギリス
アプリの使用期間:27日
DSersが返信しました 2025年2月5日

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team