DSers‑AliExpress Dropshipping , 25,300件のレビュー
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I had to reach out to customer service bc my acct had been disabled and i was trying to fulfill an order. I was on chat with Aimee, and let me tell you...she was amazing. She provided clear instructions on how to create a new acct and even provided pictures of the steps needed to 1) link my new acct to DSers and 2)relink the supplier to my product. She waited patiently as i worked through the process and made sure to confirm everything was working properly on their end once configured. She deserves 5 STARS!!!!! Thx Aimee
Hi,
We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!
DSers Team
I recently had the pleasure of interacting with Vivian, a customer service assistant. Her approach was not only professional but incredibly warm and empathetic, which is quite refreshing in today's fast-paced digital world.
Hi,
We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!
DSers Team
Isla has been really polite and helpful. In general, good service and good customer support. Thank you
Hi there!
Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.
DSers team
I am new to dropshipping. I placed an order which failed and started to panic. I then went to "chat" on DSers and they resolved all the issues and got the order placed for me! What a relief!
Hi,
We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers!
DSers Team
Support Team is really helpful and guide as per best availability and rules.
Love the support for such fast guidance. Thanks
Hi,
Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!
DSers Team
Nice customer service! Agent Sandy help me with my issues.
Highly recommended.
Hi,
We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!
DSers Team
Jully has been extremely helpful. i received a support in a minute; she`s awesome, thank you Jully, Highly recommended!
Hi,
We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!
DSers Team
The app has very good customer service. Cynthia helped me understand how to take care supplier sku changes. 5/5 service
Hi,
We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!
DSers Team
Krystal was a huge help... My issue was resolved in less than 10 minutes.
Hi,
Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!
DSers Team
Big thumbs up for DSers! Sandy was a great advisor, quick and giving good solutions. Made my Shopify life way easier!
Hello there!
Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!
DSers Team