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DSers is good, I enjoy their service but some things were confusing at first.
Thankfully they have AMAZING support right via messenger, a special big thank you to Zina who not only quickly and effectively helped me resolve my issue but also made me feel understood and prioritized.
She helped me feel way more confident using their service knowing help is just a message away
Hi,
We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!
DSers Team
Great experience overall, one of the best things about it in my opinion is the support, it's quite fast and efficient, and they are quick to respond even to new matters that pop up sometimes with not a lot of information available, I personally had a great experience with Zoe, very kind and quick to answer my question.
Hi there!
Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there
DSers team
The help I got was honestly the best help ever. They guided me through to exactly where I needed to go and they even went as far as helping me find a new supplier !!!. They are goated fr
Hi,
We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!
DSers Team
Today, I successfully placed my first dropshipping order using DSeers. I had some uncertainties about how to switch to my company AliExpress account after the order was already registered with my personal account. Aurora from the DSers support team helped me a lot, leading me through all the steps until the successful payment. I received really quick, timely, and helpful assistance - thank you very much!
Hi,
We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!
DSers Team
I am new to the platform received some orders, and don't know what to do next! Wondering if dsers support system can help me I was connected to the agent "Vivian" He really helped me with each and every step from starting to ending and waited me for getting the process done! I was really satisfied with the service!
Hi,
Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!
DSers Team
Elenora is Awesome!! She helped me figure out how to map products for my Shopify stoe Urban Guerilla Life style!! She was very professional and able to solve my problem with mapping for merchandise and walking me through the entire process!! Elenora is the Best!! Thank You so much!!
Hi there!
Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there
DSers team
I’m new at this, and Aurora helped me completely understand how to fulfill my order! So helpful!
Hi,
We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!
DSers Team
Lisa was excellent in assisting me with an order issue. I couldn’t fulfill the entire order as I had to use a different supplier due to stock limitations, and she guided me through the entire process step by step with great patience. I highly recommend DSers because they offer strong support and are with you every step of the way.
Hi,
We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!
DSers Team
Maria did an excellent job in assisting me with an order issue. Highly recommend this app!
Hi,
Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!
DSers Team
I was really surprised by the service; I was very well attended to and guided! I managed to solve my problem in 30 minutes with their help! They answered all my questions! I was very happy with the very quick and straightforward service.
Hello!
Thank you so much for sharing your experience! We're thrilled to hear that our team was able to assist you efficiently and resolve your issue in such a timely manner. It's always our goal to provide quick and clear support.
Feel free to reach out if you need further help in the future!
DSers Team