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J'ai reçu une aide précieuse lors de l'installation, un grand merci à Sebastian pour ses compétences et son professionnalisme. Got a precious help during the installation, a big thank to Sebastian for his skills and professionalism.
Hi KARSIDE,,
We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers!
DSers Team
Vicky has been very helpful, and took the time to help with my orders (10 orders), and went above and beyond to provide some how to guide
Hi,
Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!
DSers Team
I had an issue with my in-house products being forwarded to DSers, and I logged into support though messenger and was pleasantly surprised by Via's understanding of my issue. A few quick chat bubbles later and my issue is quickly resolved! Thanks again Via!
Hello there!
Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!
DSers Team
The most helpful support staff and a really easy app to use, 100% recommend DSers to anyone wanting a flawless and user friendly integration!
Hi KindleShine,
We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Don't be hesitate to contact us again if you have any questions. Happy dropshipping with DSers!
DSers Team
Clary was amazing. Answered all of my questions and walked me through placing a manual order. Thanks Clary for all of your help.
Hi,
We are thrilled to see your comment on our app and customer service. DSers is always here to solve any of your problems. Feel free to contact us if you have any questions. Happy dropshipping with DSers!
DSers Team
Extremely effective customer support. They ask in less than 5 minutes always and they take the time that is necessary until they solve the issue. 100% recomended- Service 10. Levi, the agent make and amazing support. Thanks
Hi MISOUL,
We are happy that your problem was solved and thank you so much for your review. Our customer service team is always available to respond to all your inquiries and answer any questions you have. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!
DSers Team
I used this app to dropship my orders to my Shopify store and I am very satisfied with the customer service here. Especially a particular chat agent named Joey, he was very kind and patient with me and answered all my questions.
Hi,
We are happy that you enjoy dropshipping with DSers. We really appreciate your review. We will continue working hard to develop our app to further improve users' dropshipping experience. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!
DSers Team
Awesome app of course, i got stuck fulfilling my first order but Tracy and Wendy helped me out right away in the support chat! walked me through everything perfectly swiftly!! Thank you so much!!!!!!!!!!!!!!!!!!!!
Hi,
We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!
DSers Team
I had questions about shipping times and products delivery and Luna were very helpful in answering my questions. She sent me screenshots on how to select my shipping times for my products and help me understand how it works.
Hi there!
Thank you for highlighting our support team member in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed.
Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.
DSers team
Best support ever, thanks to Clary ! I use this app since a long time and I have never been disappointing by their support when you need help !
Hello there!
Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers!Happy dropshipping with DSers!
DSers Team