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Isak instantly was able to find my issues through sms. True patience and deep diving skills to get to the core of my issue within minutes. Thanks Isak
Hi,
We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!
DSers Team
I had a great experience with the DSers online support team. They were quick to respond, knowledgeable, and resolved my issue efficiently. Their professionalism and dedication made the process smooth and stress-free. I highly recommend DSers for their excellent customer service!
Hi there!
Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there
DSers team
Krystal was super helpful with my mapping issues. Excellent service and answered all my questions making me alot happier with the process of dropshipping. thanks Dsers!
Hello there!
Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!
DSers Team
I had a wonderful experience with Rin. Rin was extremely professional and knowledgeable. very patient and polite. In my 41 years of life, no one had guided me so well. I thank Rin wherever is in the world.
Hi,
Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!
DSers Team
I had issues with order fulfillment because the supplier doesn't deliver to Canada. My other backup suppliers were also unable to deliver to Canada for some reason. Wendy from customer service was very helpful and found a new supplier for me who sells the same product and delivers to Canada, and assisted with changing the supplier for the order. Big thanks!
Hi there!
Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there
DSers team
Luna
thank you very much >> you were very kind and helpful
wish you a greet career
Hi,
We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!
DSers Team
Rita was quick to respond a very patient with me! She helped me find an order I needed to fulfill; turns out it was on a different account! Thanks again Rita!
Hi,
We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!
DSers Team
Isak is super helpful, thank you for the help and will continue using DSers for it's great custyomer service
Hi,
We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!
DSers Team
Support responded quickly via messenger (the email was not available). Maria's response was very quick and effective in clarifying a problem with the integration of my Dsers products into Shopify.
Hi there!
Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.
DSers team
As far as customer service Sans has provided me top-notch 10+ as far as I'm concerned. I'm a novice to all of this and Sans had so much patience with me. She is amazing and I so appreciate her.
Hi,
We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!
DSers Team