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Dsers is complicated and as much as I hate having to deal with texting to resolve issues I have received the best customer service under these circumstances....if they upgrade to phone assistance...they would be top knotch but until then...the experience was still very good...the only reason I did not give 5 stars is because of the lack of live phone support
Hi,
Thank you for your feedback! We truly appreciate your suggestions regarding improving customer service. Our team is always working to improve the user experience, and your input is valuable in that process.
If you need any further assistance, feel free to reach out!
DSers Team
Cela fait 4 ans que j'utilise Dsers pour vendre mes produits, et je suis satisfaite du service .
Aussi j'ai eu affaire à leur service support, via Messenger, c'est top : réactivité et qualité de suivi et de support fournis.
merci a vous
Hi,
Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!
DSers Team
j'utilise Dsers pour vendre quelques produits, et je suis satisfaite du service .
Aussi j'ai eu affaire à leur service support, via Messenger, c'est pas mal : réactivité et qualité de suivi et de support fournis.
merci a vous
I just started using this app for my store , a good interface and ease to find producs , good response in customer support
Aimee helped me very well, Just a busy day for her but glad I bumped into her.
Très bon....
Hi,
Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!
DSers Team
Brandon was very helpful and polite!
Hi,
Thank you for taking the time to leave a review! We're glad to hear that Brandon was able to assist you effectively — our customer service team is always here to help with speed and professionalism.
Don’t hesitate to contact us again if you need further support.
DSers Team
L'assistenza di Celia è ottima, purtroppo l'applicazione si può molto migliorare, sia in termini di BUG che in termini di mettere la lingua in italiano anche per le traduzioni prodotti senza dover andare sempre in google traduttore. In attesa di nuovi aggiornamenti.
Grazie ancora a Celia per l'assistenza.
Ciao,
Grazie per il tuo feedback! Siamo felici di sapere che Celia ti ha fornito un’ottima assistenza. Apprezziamo molto i tuoi suggerimenti e li prenderemo in considerazione per migliorare l'applicazione, inclusa l'ottimizzazione della lingua italiana.
Se hai bisogno di ulteriore supporto, non esitare a contattarci!
DSers Team
Great product though I hate the back and forth of fulfilling orders.
Staff are always very supportive and are awake 24/7 and very helpful
I recommend
The developers should work on easier order fulfillments with notification sent to email or brought on screen etc
Hi there!
Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there
DSers team
L'intégration avec AliExpress est fluide, et la gestion des commandes est très intuitive. C’est un excellent outil pour les entrepreneurs dropshipping, avec une interface claire et des fonctionnalités pratiques pour optimiser les ventes.
Hi there!
Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.
DSers team